Complaint Review: Sumner Insurance - Upland California
- Sumner Insurance 280 N Benson Ave Upland, California United States of America
- Phone: (909) 931-7172
- Web: http://www.sumnerins.com/
- Category: Brokerage Companies
Sumner Insurance Excessive Broker Fees, ended up paying $1000 for one month of car insurance Upland, California
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DO NOT BUY FROM THIS COMPANY
I bought a policy in January and paid $2050. I realized I was getting ripped off and switched to AAA who gave me more coverage for $1100. Sumner said they would shop around for me to get the best rate but obviously they didn't. I canceled my insurance after one month and was shocked to receive a check of $1138 in the mail. I know car insurance doesn't cost $900 a month. Are you kidding me? After going back through the documents that they rushed me through I realized that they had hidden $756 in broker fees. They never told me about these fees when they were explaining the contract and i know that if I saw these fees I would have never bought the policy through them. Looking back I realize that I should not have told the agent how much I was planning to spend on insurance. He obviously found the cheapest policy and jacked the price up to my number. I understand they do have some costs but how much does it really cost to broker car insurance? Definitely not $756. I called them and they put me on hold for half an hour, when I finally got connected they would not refund any of the money. I tried to ask what exactly was the cost breakdown and they could not tell me. This has been the worst experience I've ever had with a business in my entire life. I'm a college kid trying to get an education and they took my money and ran with it. I hope that no one else buys car insurance through this company
BUYER BEWARE
This report was posted on Ripoff Report on 03/27/2012 03:10 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sumner-insurance/upland-california-91786/sumner-insurance-excessive-broker-fees-ended-up-paying-1000-for-one-month-of-car-insura-860134. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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