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Report: #257929

Complaint Review: Sundish - Internet

  • Submitted:
  • Updated:
  • Reported By: Indian Orchard Massachusetts
  • Author Confirmed What's this?
  • Why?
  • Sundish sundish.com Internet U.S.A.

Sundish flase advertisment offering $100 rebate check if you sign up for dish network with 18 month coommitment C Ripoff Internet

*Consumer Comment: Clarification on the rebate

*Consumer Comment: rebate info

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I signed up with sundish in september 2006 I filled out all the rebate forms and commited to there offer for the rebate of a 18 month commitment.

Upon sending in the rebate form and a copy of your first month bill your reabate would be processed within 10 to 12 weeks.

Well here it is June 2007 and I am still waiting to my $100 rebate check to be mailed out to me. Everytime I call them and talk to rosemarie she tells me my paper work is in order and processd but that they are waiting for the owner to sign and issue the check.

I have also e-mailed them several times before talking with rosemarie and the sales department says that they will look into this matter two give them two weeks to ge it taken care of.

Its been almost a year that I have been waiting for my rebate check. They tried to say in one of there e-mails to me that I got the check sent to me back in October of 2006.

When I got that e-mail I called and spoke to rosemarie right away and told her about this e-mail and that I have not yet received my check. She said that she is the one who issues the checks after they are signed and according to her records my rebate is still waiting to be sent out to me she said she has the checks there just waiting for the owner to sign them.

So here I sit still waiting for my $100 the only reason I joined dishnetwork through them was because of the rebate. Now I am commited to an 18 month contract with them and if I cancel before that time I will be charged all kinds of fees that equal alot more than the $100.

I am entitled to the rebate I fullfilled there agreement and there offer and I am still waiting to get it. I have filled against them with BBB and the state attorney general's office hopefully they will have some action to take against them.

Tina
Indian Orchard, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 06/30/2007 12:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sundish/internet/sundish-flase-advertisment-offering-100-rebate-check-if-you-sign-up-for-dish-network-with-257929. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

Clarification on the rebate

AUTHOR: Vishy - (U.S.A.)

POSTED: Friday, November 16, 2007

Brian,

The $10 monthly rebate is for the 18 month committment, which through Dish Network. What Sundish does is to charge a $99 installation fee (which is usually free if you subsribe directly through Dish) that is supposed to be refunded after 3 months of service.

The only reason I went with Sundish is because they were offering superdish for free.

Thanks,
Meera

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#1 Consumer Comment

rebate info

AUTHOR: Brian - (U.S.A.)

POSTED: Sunday, August 12, 2007

Tina-

The rebate isn't a one time $100 payment. It's ten dollars off your bill fr ten months. Look closely at your next statement and see if there isn't a ten dollar credit on it. If not, post back on here and I'll tell you what to do next.

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