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Report: #1481156

Complaint Review: Sunnova Energy Corp - Houston Texas

  • Submitted:
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  • Reported By: Joel — Calimesa CA United States
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  • Sunnova Energy Corp 20 Greenway Plaza Suite 475 Houston, Texas United States

Sunnova Energy Corp Fraudulant Company Senior Citizens Burned and Devistated! Houston Texas

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Senior citizens on a fixed income had the simple desire to help lower their energy costs and join the "green" movement. They accepted into their home a representative from " Sunnova".  

Promised the following :  Their Pnumatic Push Button Breaker panel would be replaced by "Sunnova"

Sunnova did not provide a new panel ( denied saying that ) At installation they determined the breaker box would be fine.  Our Electric service company visited to inspect the breaker box and was shocked that the house had not burnned down as the additional inverter system began to melt the contact points in the breaker box, forcing the customer have an entire new panel box installed .. costing them $5,000.00! which they had to finance due to fixed income.

The roof was in very poor condition and needed replacing. Sunnova installed their system despite the obvious condition.  ( Customer needs immediate roof replacement and Sunnova states it will charge the customer to remove the system )

Customer was to have 22 panels installed to accommodate usage. Sunnova delivered 11 panels .. and when asked by the customer "Where's the rest of the panels?" .. Installer stated that this is all thats needed.

Customer now pays "more" for their energy usage along with a $95.00 a month monitoring fee. 

Complete SCAM for these seniors who are now trapped in this 25 yr lease.  It is not over, as these seniors are my parents.  Prepare to pay Sunnova.  ( Personal along with any "Class Action" )

This report was posted on Ripoff Report on 06/28/2019 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/report/sunnova-energy-corp/houston-texas-fraudulant-1481156. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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