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Report: #525013

Complaint Review: Sunridge Animal Hospital - Henderson Nevada

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  • Reported By: Steve — Las Vegas Nevada U.S.A.
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  • Sunridge Animal Hospital 10850 South Eastern Ave. Henderson, Nevada United States of America

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I did not heed the warnings, The Front end office staff is the rudest, most incompetent human beings on the face of the planet.


I have never in my life been so angry at the way I was treated at this place. It is all about my sick dog and these people hung up the phone on me, did not put the Dr. on the phone, and could care less about the welfare of your pet or your business.


I do not understand why Dr. Ceballos does not hire a staff that will help his business instead of destroying his business one customer at a time.


I have never in all my years been so angry as to the way I have been treated at this clinic. JUST STAY AWAY!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Find another place to care for your pet until Dr. Ceballos gets what is going on at his business and makes a public announcement to apologize to all the customers that are treated badly by his office staff. It is criminal to treat people the way they do!!!!!!!!!!!!!!!!




This report was posted on Ripoff Report on 11/17/2009 04:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sunridge-animal-hospital/henderson-nevada-89052/sunridge-animal-hospital-danger-uncompassionate-towards-animals-and-people-price-gaugin-525013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

those who feel that the cost of medication is the result of price gouging should hope they are never admitted to a hospital but if they are they should check there own bill very closely .

AUTHOR: mary - (United States)

POSTED: Saturday, January 13, 2018

The cost passed off to clients covers several things. Any every place that I know of whether administeriing medication to humans or animals, charges the client more than what is the actual cost of the medication. As compared to what a human may pay for a mere aspirin.anyone who feels this is price gouging should check what they would pay for a mere aspirin if they were hospitalized themselves! I feel the prices most animal clinics are charging to be quite fair. Few people bother to consider the cost of operating the clinics that give care to pets. These expenses must be recouped somehow if a facility is going to be able to keep their doors open.  I personally can not quibble over a couple of dollars for a medication when the health of my beloved pet is at stake.  

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#2 Author of original report

Price Gouging at Sunridge Animal Hospital in Henderson NV

AUTHOR: Aceross - (U.S.A.)

POSTED: Wednesday, November 18, 2009


Susan,

The price gouging I am referinmg to is the costs of medications for my pet:
SunridgeAnimalHospital charges 1.25 for  







1 x Cephalexin Capsules - 500 mg -





the cost is .29 at for the same pill at Pet Nutrition Products with free shipping.
SunridgeAnimalHospital charges 1.00 for







1 x Temeril-P Tablets - 25 mg





the cost is .48 at for the same pill at Pet Nutrition Products with free shipping.

The comment "could care less about your business" refers to the manager at SunridgeAnimalHospital not caring about my business means, she has caused me to take my business with SunridgeAnimalHospital elsewhere. This means I have to find a new Veterinarian and go through the whole diagnosis and test again eslewhere.

The manager at SunridgeAnimalHospital has been the cause of numerous complaints.
This manager at Sunridge is not fit to be in a customer service related business.
We all care so much about our pets and will pay a Veterinarian so much money to help us care for our pets when they fall ill.
Should I expect to have a telephone slammed in my ear by the manager at SunridgeAnimalHospital when requesting assistance to have my prescription renewed in a timely manner with Petmed 800 or Pet Nutrition Products Inc. Should I expect being told by the manager at SunridgeAnimalHospital in Henderson, NV. in the front office to take my business elsewhere because I want to order my pets prescriptions form another source to save hundreds of dollars?

I asked to speak to my pets Dr. I was told he was out doing a house call at The Las Vegas Zoo. I called the Zoo to speak to him and I was told by the medical office, we have no need for any doctor doing a house call at the Zoo today. The Zoo told me she could not understand why SunridgeAnimalHospital would tell you this.


I look forward to speaking to Dr. Cebbios. He is a nice man that is having his business ruined by an uneduacted derelict with no customer service experience pushing his clients away one person and one pet at a time.


I hope this answers your questions. Please feel free to ask me anything else you have on your mind. Assume nothing!


Best Regards,

Steve





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#1 Consumer Comment

So what is the full story?

AUTHOR: Susan - (U.S.A.)

POSTED: Tuesday, November 17, 2009

So what is the full story? 


Your subject says price gouging, then you say sick dog and "could care less about the welfare of your pet or your business"


Let me guess, you wanted to bring your dog in without an appointment when you could take a break from your business, but didn't want to pay the emergency visit fee? 


 

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