Complaint Review: Support@maakenterprises.com - Yorba Linda California
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- Author Confirmed
- Support@maakenterprises.com 18032-c Lemon Dr. Suite 619 Yorba Linda, California U.S.A.
- Phone: 714-692-5209
- Web:
- Category: Animal Abuse
Support@maakenterprises.com ripoff product has yet to arrive...over one month !!! Yorba Linda California
*REBUTTAL Owner of company: we guarantee all items and orders
Show customers why they should trust your business over your competitors...
this is only one of three companies that has already ripped me off. i ordered frontline for my pet over one month ago. they claim usps product has been shipped twice ! they claimed that there is no way for them to track usps shipping ! i called them and received a recorded message "memory is full, now hang up" !!! i have emailed them four times demanding a return of my $22.75 back into my bank debited account. they no longer respond...
Daniel
Pavo, Georgia
U.S.A.
This report was posted on Ripoff Report on 08/11/2004 06:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/supportmaakenterprisescom/yorba-linda-california-92886/supportmaakenterprisescom-ripoff-product-has-yet-to-arriveover-one-month-yorba-l-103093. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
we guarantee all items and orders
AUTHOR: Maak Enterprises - (U.S.A.)
SUBMITTED: Friday, July 25, 2008
as stated on our web site " please allow 7-21 business days for delivery of your order. " not only do we state the delivery time frame, but we also guarantee delivery of all orders. we insure that all orders are shipped the next business day after the order has been placed. once the order ships, we are at the mercy of the postal services just as the customer is. as with any business, sometimes things do go wrong. eg. the postal services loose, destroy or miss deliver orders. in every instance were we have found that an order has not been delivered, we either offer to re send the order or refund the customers payment. maak enterprises is not in business to make one sale per customer.
the only way we can really make money is to build a relationship with our customers and in turn earn their repeat business. even though we live by this policy it is impossible to please everybody. anybody who is reading this response has had the same thing happen to them in their life time. do you remember the time when a person took what you did or said an made you out to be the worst person alive, even though you might have made a mistake they jump to conclusions and label you as awful?
well businesses are no different. every body and every business on this earth has people that will say awful things about them. everybody makes mistakes and sometimes even though we do not intentionally try to hurt someone, sometimes it happens. unfortunately there are people that have no mercy or forgiveness, except when it comes to themselves. thank you for taking your time to read this response. if you have any questions please call us or email us at support@maakenterprises.com
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