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Ripoff Report | Sure Payroll a Paychex Review - Glenview, Illinois
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Report: #1244438

Complaint Review: Sure Payroll a Paychex Co - Glenview Illinois

  • Submitted:
  • Updated:
  • Reported By: Rand Hutchinson — Palm Desert California USA
  • Author Confirmed What's this?
  • Why?
  • Sure Payroll a Paychex Co 2350 Ravine Way, Suite 100 Glenview, Illinois USA

Sure Payroll a Paychex Co Payroll account hacked Glenview Illinois

*Author of original report: SurePayroll Issue Resolved

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We are a small family business that had over $16,000 removed from our bank via the Sure Payroll portal.

Case #1695639

All employee accounts were changed to loadable bank cards then depleted with no identity trail.

Sure Payroll has no safeguards against any changes within the secure portal other than an email sent to the email address on file. Guess what, hackers also disabled the email from receiving such notice. In this modern day of digital technology you would think a real person would be alerted to fourteen employee accounts changed at once and would warrant a phone call to their customer not an antiquated email message without verification that it was received or read.

This report was posted on Ripoff Report on 07/26/2015 02:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sure-payroll-a-paychex-co/glenview-illinois-60024/sure-payroll-a-paychex-co-payroll-account-hacked-glenview-illinois-1244438. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
0Consumer
0Employee/Owner

#1 Author of original report

SurePayroll Issue Resolved

AUTHOR: - ()

POSTED: Thursday, April 21, 2016

SurePayroll came thru for us. They assured us that they're always improving security even though hackers stole from our payroll account. SurePayroll stood by our company.

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