Complaint Review: Surepayroll, Inc - Internet
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- Author Not Confirmed
- Surepayroll, Inc Internet United States of America
- Phone:
- Web: www.surepayroll.com
- Category: Employment Services
Surepayroll, Inc trying to rip me off for $150 after paying for service. Internet
*UPDATE Employee: We Want to Help
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After spending many hours completing employee payroll, funding the account, gettting confirmation from Surepayroll that everything was ready, my employee did not get paid and i got a threat letter from surepayroll saying that i was being charged $150 for a return charge. Terrible customer service and disgusting follow up for what is their screw up. Putting my good employee at risk for their terrible performance.
This report was posted on Ripoff Report on 10/17/2012 08:53 AM and is a permanent record located here: https://www.ripoffreport.com/reports/surepayroll-inc/internet/surepayroll-inc-trying-to-rip-me-off-for-150-after-paying-for-service-internet-956114. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
We Want to Help
AUTHOR: Lori from SurePayroll - (United States of America)
SUBMITTED: Wednesday, October 17, 2012
I am so sorry to hear this. While we strive to offer prompt, comprehensive and
courteous customer service there are some instances in which we may not live up
to expectations. I would like to help you resolve this as quickly as possible. Please email us at onlinecs@surepayroll.com. Please include your full name, and a phone number so that we may contact you. I will work on getting your issues resolved right away.
Again, I apologize and hope that you let me resolve this matter for you.
Lori B.
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