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Report: #1155318

Complaint Review: Swanx Shoes - Internet

  • Submitted:
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  • Reported By: Deborah — Worthington Minnesota
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  • Swanx Shoes Internet USA

Swanx Shoes The Swanx shoes ruined my wish list! Internet

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I ordered a pair of Swanx shoes from their website in April 2013. I'd been checking the site for months, waiting until I had the money to order the shoes I'd fallen in love with after an agonizing decision on their many choices. When I saw they had shoes on sale, I made my order and they gladly took my $125 for the painted clogs.

An individual at Swanx told me it would be 6 to 8 weeks for my shoes to be ready. I wanted them by summer because I'd ordered the ladybug design, thinking it would be perfect with summer dresses. My left ankle is artifical so I have problems with that foot. I'd had a pair of Dansko shoes before an injury made it impossible to wear them. The swelling in my foot and ankle had finally subsided enough that I could wear the shoes again, but I'd given them away, which is why I wanted the Swanx shoes.

Months later, I emailed the company and received a return email that they were behind in orders but my shoes would be ready soon. January 2014. I sent another email stating I wanted my money back because I had received nothing from the company and was tired of waiting. I said if they could get shoes ready to sell for all the holidays up till then, I should have had mine.

In searching the web one day, I came across a site with complaints just like mine about Swanx. What a shock to see how many women were being ripped off by this company!

I sent another email, this time threatening to report them and try to get a class action suit started. In their rreturn email, the answer was basically do what you have to do and here's the address of our lawyer. Then I got a computer virus that was so bad, it had to be reset to original. I lost so much information. I purchased a new computer but couldn't reinstate much of my information. My emails to Swanx were gone.

Here it is a year later and I still have no shoes and no refund. When I decided to go to the site, I found very little was left on it. It appeared they were going out of business - if they were in business at all.

I'd like to get a class action suit going against these people, but I don't know how to do it.  

This report was posted on Ripoff Report on 06/16/2014 08:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/swanx-shoes/internet/swanx-shoes-the-swanx-shoes-ruined-my-wish-list-internet-1155318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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