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Report: #1250065

Complaint Review: Swisa Beauty - Richardson Texas

  • Submitted:
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  • Reported By: Fool me once — Millsboro Delaware USA
  • Author Confirmed What's this?
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  • Swisa Beauty Richardson, Texas USA

Swisa Beauty/Sensation Beauty sent relabeled noncomsumer packaged order to me. Tried to charge me double the price covered labeled jar with peel & stick label to cover up incorrect name. Contained incorrect product. Richardson Texas

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I ordered the Dead Sea Facial Peel from the company itself.  When it finally arrived and I opened it the jars were not in the usual consumer package.  You could see that someone just sloppily placed a stickem label over the name of the product that was supposed to be in the jar.  This made me suspicious since I know that according to FDA labeling laws you cannot do this.  I worked in the pharmaceutical industry for 43 years so you can't BS me. 

I got an email for someone named Gil whose phone did not even have a mailbox and insisted that this was a "damaged in shipment order".  What a load.  Where would FEDEX get labels in black printed in gold that said Dead Sea facial Peel??   None of the phones associated with this company work nor does the phone company have any listing of them in Texas.  Where is this mystery company. 

I know that they used to sell in kiosks in NY malls and all the employees were Israeli.  Strange.  Their return email couldn't wait to get rid of me as a customer and return my money.  Watch out for this slick crew.  Too bad.  The product was really good. 

This report was posted on Ripoff Report on 08/21/2015 01:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/swisa-beauty/richardson-texas-75081/swisa-beautysensation-beauty-sent-relabeled-noncomsumer-packaged-order-to-me-tried-to-1250065. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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