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Ripoff Report | Terraserver Review - Raleigh, North Carolina
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Report: #1461935

Complaint Review: Terraserver - Raleigh North Carolina

  • Submitted:
  • Updated:
  • Reported By: Mike — United States
  • Author Not Confirmed What's this?
  • Why?
  • Terraserver 8601 Six Forks Rd Raleigh, North Carolina United States

Terraserver Precision Hawk USA, Inc. 8601 Six Forks Road, Forum I, Suite 600 Raleigh, NC 27615 USA Paid annual subscription fee then they changed the promised service level Raleigh North Carolina

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Signed up for their basic service which promised 30 day old image access with no watermarks and unlimited views.  In September 2018, they changed that level of service to be the premium level and demanded an extra $215 to "upgrade" my service to get what they promised when I signed up.  If I don't pay the upgrade fee, I am dowgraded to 90 day old images with watermarks and a limit on the number of square kilometers I can view per day.

I did email them and they refused to honor their original service level commitment.  Very unethical.  They promise one thing and once they have your money, they refuse to deliver what they promised.

This report was posted on Ripoff Report on 09/21/2018 06:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/terraserver/raleigh-north-carolina-27615/terraserver-precision-hawk-usa-inc-8601-six-forks-road-forum-i-suite-600-raleigh-nc-2-1461935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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