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Ripoff Report | Terry Shields - House Review - Weatherford, Texas
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Report: #351160

Complaint Review: Terry Shields - House Doctor - Weatherford Texas

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  • Reported By: Weatherford, Texas
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  • Terry Shields - House Doctor 1306 S. Lamar Weatherford, Texas U.S.A.

Terry Shields - House Doctor, Took our Money and never came back to finish. VERY shoddy work. 6 months after they left our job the tiles are falling off, the paint is peeling off the walls, etc. He put on a good front, said he was a Christian, but actions speak louder than words!!! Weatherford Texas

*REBUTTAL Owner of company: News to me!!!!

*REBUTTAL Owner of company: News to me !!!!!!!!!!

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We had ,Terry Shields,aka., The House Doctor, do an expensive remodel on our home. Now 6 months later, everything is falling apart!

Tile is falling off the walls,paint is peeling off the house. He never returned to finish the job,but he sure had the time to cash thousands of dollars worth of our checks!

I've tried to call him but he won't answer his phone. Imagine that!!! Beware of this snake in Christian clothing!!!

Ann
Weatherford,, Texas
U.S.A.

This report was posted on Ripoff Report on 07/14/2008 03:33 PM and is a permanent record located here: https://www.ripoffreport.com/reports/terry-shields-house-doctor/weatherford-texas-76086/terry-shields-house-doctor-took-our-money-and-never-came-back-to-finish-very-shoddy-wo-351160. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

News to me!!!!

AUTHOR: Terry - (U.S.A.)

POSTED: Wednesday, August 22, 2012

I don't even remember Ann from '09. But since she is the only complaint after 32yrs. of remodeling, I feel I,ve done pretty well. Call me Ann and I'll still work with you on any problems ...Have a blessed day!!

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#1 REBUTTAL Owner of company

News to me !!!!!!!!!!

AUTHOR: Terry - (U.S.A.)

POSTED: Wednesday, June 24, 2009

As the owner of the House Doctor Company for thirty years I feel I have to speak a few truths about the claims against me.
1. Yes I am a Christian which does not make me perfect just forgiven. I am not above mistakes and if I failed to answers calls to Ann, I am sorry. Not because of the web sight complaint but because it's the right thing to do.
2. I do remember her asking me to cap off the top of a seven foot tall tile wall with tile and I do not remember sending anyone or going myself to do it. Certainly it could have been done by now if she had contacted me again.
3. I know absolutely nothing of tile or paint falling off the wall. At any given time I can give fifty local referances of customers who know my word is as good as a written guarantee.
4. I never get money up front and I did not with Ann. I get a check on each friday for completed work and if a customer is not pleased they don't have to pay me. And yes I do cash the checks. Down to the last one at which time a final itemized bill is presented and a final inspection is done and the final check is made out by the customer if they are pleased. And yes the check is cashed.
5. My warranty is still good to Ann. All she has to do is call me and any problems, due to our workmanship, will be repaired. Just because it's the right thing to do.

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