Complaint Review: Terstappen Germany - Frankfurt Select State/Province
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
- Author Not Confirmed
- Terstappen Germany Airport Frankfurt Frankfurt, Select State/Province United States of America
- Phone:
- Web:
- Category: Auto & Truck Rental
Terstappen Germany Thrifty Germany Extra charges, fake upgrades Frankfurt, Other
*Author of original report: Correction
Show customers why they should trust your business over your competitors...
I found Trtstappen online through Egencia, and the offer seemed great - 15 euros per day for 5 days. Upon arrival, it turned out that this price did not include insurance, which was not so nice, but something I expected given the price. What I did not expect was to be charged another $ 20 per day plus VAT for "snow tires", plus a few other charges I could not figure out. In total, I got charged 761 dollars for renting a small car (I rented a Golf, but was "upgraded" to a small Chevrolet) for 5 days. I have not felt tipped off ad badly in a long time and really hope that this report will help people stay away from this company.
This report was posted on Ripoff Report on 01/21/2012 12:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/terstappen-germany/frankfurt-select-stateprovince-/terstappen-germany-thrifty-germany-extra-charges-fake-upgrades-frankfurt-other-826313. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
#1 Author of original report
Correction
AUTHOR: G - (United States of America)
SUBMITTED: Sunday, January 22, 2012
After a phone conversation today, I ended up paying the corrected US$ 261. The agent on the phone was very professional, and I am happy the main issue is resolved. Despite this, I caution all users to be careful with the prices quoted, as you will pay approximately twice the price you expect due to extra charges for insurance and winter equipment.
Advertisers above have met our
strict standards for business conduct.
