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Report: #537469

Complaint Review: Texas Affairs Mobile DJ - Monty Benton - Fort Worth Texas

  • Submitted:
  • Updated:
  • Reported By: P.A. — Weatherford Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Texas Affairs Mobile DJ - Monty Benton Fort Worth, Texas United States of America

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I contracted with Monty to DJ my wedding on Oct 10, 2009. He came out to the venue, planned where everything would go, and I signed the contract and paid my deposit. The night of the wedding, nobody showed up. Nobody answered the phone. I finally emailed him from my cell phone, and got a reply during the reception. He had gone out of town, and assigned one of his employees to cover, and the employee never showed. That was his story, at least. Since then, despite several emails promising to return my deposit, I've never gotten it back. He always promises to meet with me a few days later, then never shows.

This report was posted on Ripoff Report on 12/10/2009 05:15 PM and is a permanent record located here: https://www.ripoffreport.com/reports/texas-affairs-mobile-dj-monty-benton/fort-worth-texas-/texas-affairs-mobile-dj-monty-benton-monty-benton-no-show-no-refund-fort-worth-texas-537469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
3Author
0Consumer
2Employee/Owner

#5 Author of original report

Continued Dishonesty

AUTHOR: P.A. - (United States of America)

POSTED: Monday, May 17, 2010

Just because someone had the bank write "cancellation" on the cashiers check doesn't prove anything except that the person asked them to write it on there.

According to the contract, "this contract is not subject to cancellation unless both parties herto have agreed to such cancellation in writing and such written cancellation is delivered to the Artist at leasat twenty-four (24) hours prior to the hour the performance is to begin."

There is no such agreement, because I never canceled the services. The only thing Mr. Benton can submit that will prove the event was canceled is a written cancellation agreement, signed by ME and HIM, and dated at least 24 hours prior to 7:30pm on 10/10/09.

Even so, that still wouldn't excuse the fact that it took SEVEN MONTHS to refund my deposit.

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#4 REBUTTAL Owner of company

Copy of Check

AUTHOR: Texas Affairs Mobile DJ Staff - (United States of America)

POSTED: Sunday, May 16, 2010

Here is a larger copy of the returned deposit check.

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#3 Author of original report

Canceled?

AUTHOR: P.A. - (United States of America)

POSTED: Sunday, May 16, 2010

I just saw that in Monty's reply he states the wedding was 10/10/10, and that it was canceled. He couldn't be more wrong.

The wedding was 10/10/09 and it most definitely wasn't canceled. I'm attaching a copy of the contract that he generated.

If my wedding was supposed to be 10/10/10, why would the following email exchange exist?

frommonty@txdjs.biz
reply-tomonty@txdjs.biz
toPaul Anderson <peanderson@******.com>
dateSat, Oct 10, 2009 at 7:29 PM
subjectRe: Where are you



hide details 10/10/09

Paul, my dj was supposed to be there 90 minutes ago. Sorry. My god.  I just called to fire them and will issue you a full refund. I am trying to get someone out there but everyone is working. This has only happened twice in eeven years. I don't know what to say. I am out of town at my daughters birth.

Monty
------Original Message------
From: Paul Anderson
Sender: Paul Anderson
To: monty@txdjs.com
Subject: Where are you
Sent: Oct 10, 2009 7:17 PM

My wedding is starting

Monty, you're still not telling the truth.
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#2 Author of original report

Finally Refunded Deposit

AUTHOR: P.A. - (United States of America)

POSTED: Saturday, May 15, 2010

Yes, SEVEN months after he didn't show up to my wedding, Monty finally
refunded my deposit. It only took a couple dozen emails, a complaint to
the BBB, a complaint to the TX Attorney General, a letter from my
Attorney, and leaving reviews at this and several other sites to finally
motivate him to return my deposit.

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#1 REBUTTAL Owner of company

Client Refunded Deposit Cancelation Check 5/2010

AUTHOR: Texas Affairs Mobile DJ Staff - (United States of America)

POSTED: Friday, May 14, 2010

The canceled 10/10/10 wedding by our company of the Paul Anderson and the original deposit of $300.00 has been settled. We hand delivered a Cashiers Check(A copy is available) to his home. Here is the email correspondence:









Yes.




 




Thank you Monty.

Paul Anderson

on Fri, May 7, 2010 at 11:54 AM, <monty@txdjs.com> wrote:




Just put check in mailbox
Does your house have a bunch Christmas lights on front porch?

From: Paul Anderson <peanderson@parker.com>


Date: Fri, 7 May 2010 09:47:31 -0500




To: <monty@txdjs.com>Subject: Re: Refund




 



You can deliver it in person. My wife should be there. If she's not, leave it in the mailbox. Paul Anderson
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