Texas Granite & Tile Incomplete Job lots of $$$ to repair their mess Carrollton Texas

This company lacks integrity and work ethic-the granite is poorly cut and not finished correctly on the edges. I contracted this company to install granite counter tops in my home which included a large bar area that is supported by a wall. I was promised that the installation technicians were skilled in mounting corbels or bar supports but on the day of install the techs showed up with no supports and told me that "we are not carpenters". I had realized this too late because the techs had already glued down the granite bar; so the techs found a large 4x4, jammed it under the edge of the granite bar for support, and considered themselves finished with the job at that point. I was also told that a new backsplash would not be necessary as long as the existing one was not damaged during demolition. Well, the backsplash was left in tack because I did the demolition myself, however, after the granite installation a 1/4 gap remained between the bottom edge of the backsplash and granite. I did have to redo the backsplash! This company clearly lacks the skill needed back-up what they claim to do. To this day I have yet to get an apology or offer to settle.

Carol
Aubrey, Texas
U.S.A.