Report: #863899

Complaint Review: TFP Ink

  • Submitted: Wed, April 04, 2012
  • Updated: Wed, April 04, 2012
  • Reported By: Mary — Grand Rapids Michigan United States of America
  • TFP Ink
    PO Box 322
    Collierville, Tennessee
    United States of America
  • Phone: 877-897-4909
  • Web:
  • Category: E-trade

TFP Ink TFP International They sent defective cartridges, promised to replace, did not return calls or emails. Collierville, Tennessee

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Ordered 2 printer cartridges, one color one black.  Took over 2 weeks to arrive and black was defective. Took another 2 weeks and replacement arrives and it only prints blue and yellow. After 3 more weeks new cartridge arrives and it only prints blue and yellow. 

Requested a refund;  they refused unless I return all3 cartridges at my expense.  Returned 2 cartridges (they had told me to throw away the first defective color one away).  Still no refund.  They have not responded to numerous phone calls and emails. 

TFP Ink is a company that needs to be out of business.  BUYERS BEWARE and warn everyone you know. 

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