Complaint Review: The Mercury News - San Jose CA
- The Mercury News 4 North 2nd Street, Suite #800 San Jose, CA United States
- Phone: 1-800-870-6397
- Web: https://www.mercurynews.com
- Category: newspaper subscriptions
The Mercury News, Mercury News TV Week, Sunday Select, Bay Area News Group subscribed my wife's without her consent and now bill us for a recurring subscription that's impossible to cancel. San Jose CA California
These newspapers started appearing under our door since May 2018. My wife does NOT recognize the initial subscription or purchase. The terms posted on the website state that all subscriptions are recurring and all extra items are included unless explicitly opted out. The only cancellation option available is the "customer support" phone number that does not respond. They have so far charged us three times and they are keeping sending us bills. That's just incredibly annoying.
This report was posted on Ripoff Report on 08/31/2018 01:19 AM and is a permanent record located here: https://www.ripoffreport.com/reports/the-mercury-news/san-jose-ca-95113/the-mercury-news-mercury-news-tv-week-sunday-select-bay-area-news-group-subscribed-my-w-1458922. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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