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Report: #23423

Complaint Review: The Money Store aka Homeq Servicing Coporation - Sacramento California

  • Submitted:
  • Updated:
  • Reported By: Anderson IN
  • The Money Store aka Homeq Servicing Coporation P.O. Box 13716 Sacramento, California U.S.A.

The Money Store aka Homeq Servicing Coporation be sure to check your credit report No refinance on our current home thanks to Homeq being to lazy to report truth Sacramento California *UPDATE

*0: finally I have gotten through to the proper people....I think

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Our mortgage was sold to The Money Store aka Homeq and much to our dimay that is when the troubles began. We to were having some financial problems and when we asked for help we were told "NO" We finally moved from the home into a new home and sold the home that was being financed with TMS aka Homeq on contract. It is very true about the phone calls on the 2nd if they did not have the money on the due date. So, much for grace periods! They would call us several times a day and leave rude messages they even called me at work, in which I got in trouble for because I am not supposed to have personal calls, threatening to forclose,I even had it put in writting that they were not to bother me at work.

Now, here is the kicker, after 3 1/2 years of living H.... we finally sold this house in April of 2001. We thought that our nightmares were over. Well, did we get a big surprise when we went to refinance our current home last November we were turned down because our credit ratio was way to high for our income.

We could not figure out why until we got a copy of our credit report and found that our pay off had not been reported to the reporting agency. I have been battling with this company ever since to get it corrected. When I called them I was told that it was not their problem and that I would have to take it up with the reporting agency.

So, I did and was told that TMS aka Homeq needed to make the correction. Well, I have called many times only to be given the run around. Well, here it is June of 2002 and quess what it is still listed as an outstanding balance of $42,000.00 and says that we have been thirty days late every month for the last year and we have not even owned the place. I have recently filed a complaint with the proper people and told Homeq that I expected for the problem to be solved very soon or I would take whatever action I needed to to preserve our credit record and secure our financial future.

I think that this company has a load of lazy employees who do not know how to do their jobs properly or else we would not be having to take time out of our schedule to correct their mistake. Please, those of you who are still financed with them be careful and beware!

Beth
Anderson, Indiana

This report was posted on Ripoff Report on 06/25/2002 02:53 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-money-store-aka-homeq-servicing-coporation/sacramento-california-95853/the-money-store-aka-homeq-servicing-coporation-be-sure-to-check-your-credit-report-no-refi-23423. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 0

finally I have gotten through to the proper people....I think

AUTHOR: - ()

POSTED: Monday, July 01, 2002
We have finally received a letter of conformation that our report has been filed and that our credit records should be updated to show the $0 balance on this loan. I certainly hope, so that we may finally put this thing completely behind us. They said that it would take approximately 30 days to complete the process... so I guess we will have to wait and see. Good luck to all of you who still have to deal with them.
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