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Report: #296682

Complaint Review: The New Release - Lexington Kentucky

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  • Reported By: Lexington Kentucky
  • Author Confirmed What's this?
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  • The New Release Lexington, Kentucky U.S.A.

The New Release Overcharge Lexington Kentucky

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I have been overcharge 2 times from this fraud company. Movie rentals are $1.06 including tax. The first movie I rented (Superbad), I returned the next day. I was charged $2.12, but didn't realize until I checked my bank statement today. I also rented Live Free or Die Hard, and when I went to return the movie, the Kiosk said "Temporarily Out of Service".

The machine said to call customer service. I called, and they told me to drop it off in the black box and someone will be there shortly to resolve the problem. Well today I check my statement and I was charged $37.10!

Now I am in the process of disputing the charges with my bank.

The company is a rip-off! It's fraud. Do yourself a favor and don't waste your time with this "too good to be true" company known as MovieCube/The New Release.

Lexington, KY

Lexington, Kentucky

This report was posted on Ripoff Report on 01/03/2008 01:17 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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