The Pointe at Ramsgate Apartments The apartments from the time I have moved in have refused to answer my emails, messases, phone calls, etc. Will not return calls. San Antonio, TX,

Have sent many many texts, emails, phone messages, and letters trying to find out what I owed after moving out with no answer. Have never returned a phone call. Very common complaint with all residents.

After I finally got a final bill after two months of asking, I got a bill collection notice a week after that with a threat to ruin my credit! They had already cashed my check!

Also they have never explained why my water bill went from 1.75 to 150 for the last month. Nor will they return my requests to discuss any of the strange items in the final bill.

I always paid my rent early for the 5 years I was there. Ignored years of requests to repair a door that fell off. I know that they are getting my communication because the open the letter or email and take the money.