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Report: #225937

Complaint Review: The Real Estate Arena - Internet

  • Submitted:
  • Updated:
  • Reported By: vancouver Washington
  • Author Confirmed What's this?
  • Why?
  • The Real Estate Arena 1735 Buford Hwy Suite 215-304 Cumming Georgia 30041 Internet U.S.A.

The Real Estate Arena Keep charging credit card after cancelling, tried contacting them multiple times, false promises ripoff Cumming Georgia

*REBUTTAL Owner of company: The Real Estate Arena - Owner Response

*REBUTTAL Owner of company: Real Estate Arena..Message From the Owner

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First, they invite you for a 30 day trial for only $1.00, you can cancel anytime. Well, I tried. They did reply to my emails and assured me that they canceled my subscription. I have been charged $19.00/month ever since then for the next 3 months. I had to cancel my credit card.

They are very dishonest people. Do not do business with them at www.therealestatearena.com. Or you will have to cancel your credit card too.

They will keep making false promises, and then the don't answer your phone calls. Also, now suddenly every time you call them, their mailbox is full or unavailable. Don't trust Michael Medley, and don't ever give them your credit card number.

Web
vancouver, Washington
U.S.A.

This report was posted on Ripoff Report on 12/17/2006 07:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-real-estate-arena/internet/the-real-estate-arena-keep-charging-credit-card-after-cancelling-tried-contacting-them-mu-225937. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
2Employee/Owner

#2 REBUTTAL Owner of company

The Real Estate Arena - Owner Response

AUTHOR: Michael - (U.S.A.)

POSTED: Thursday, January 18, 2007

Here's what most likely happened with this anonymous "victim". Based upon the date and time that this complaint was posted I'm pretty sure that it was caused by some staffing issues on our end. We have since resolved this issue.

We attempted to hand off a portion of our customer service responsibilities to someone we hired in order to free up our time so that we could focus more of our efforts to help members of our organization.

The long and short of it is that it didn't work out and so we made adjustments to correct the problem immediately. We have also made every effort to resolve all issues related to this.

The Real Estate Arena is owned and operated by real people. We strive towards excellence in all that we do. Just like most people, we make mistakes. We also have good days and bad days. When we make mistakes, we take action to correct them as soon as we are aware that the problem exists. This is as much as anyone can expect.

To the anonomous victim: Since you signed up for a mentoring program with The Real Estate Arena, here's some parting advice:

Refrain from opening yourself up to being liable for making statements against individuals unless you have plans to settle them through legal processes.

Also, if you would like to resolve this matter in a more civilized manner, send me an email with at mmedley@therealestatearena.com and let me know.

I'm sure your level of honesty is at par with what you expect from others, and so I'm sure that you'll email me as soon as you read this.

I'm looking forward to making peace as soon as possible.

To all others:

Consumer advocacy services can be great; but they can also be misused to create controversy, spread mis-information, half truths, and outright lies.

This being said, do your best when researching any company or individual to find balanced feedback and use several resources from different locations.

Have a great day!

Michael Medley
The Real Estate Arena

mmedley@therealestatearena.com
http://www.therealestatearena.com

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#1 REBUTTAL Owner of company

Real Estate Arena..Message From the Owner

AUTHOR: Peter - (U.S.A.)

POSTED: Thursday, January 18, 2007

My name is Peter Vekselman, and I'm one of the owners of The Real Estate Arena. First of all, when going to our site yo will see the following phone number 1-866-571-3544. This number never has an unavailable or full mailbox. It actually rings directly to myself, and has for the last several years.

We have trained thousands of Locators throughout the country, and have a great amount of testimonials of incredible results many have achieved by working with us. MAny of these are actually posted on our site.

To say we rip individuals off is nothing short of rediculous. I suggest inputing my name into Google and see the results you get.

Having said that, is it possible that our company made mistakes, yes. Do we run away from getting them handled, absolutely not. I welcome any inquiries about our program or about the above post to my personal email at peterv@therealestatearena.com. Or my cell phone number at 404-915-9685.

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