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Ripoff Report | The Stump Restuarant An Review - Jasper, Texas
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Report: #249098

Complaint Review: The Stump Restuarant An Club - Jasper Texas

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  • Reported By: Jasper Texas
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  • The Stump Restuarant An Club HWY 255 Rayburn Country Jasper, Texas U.S.A.

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The company makes us the worker pay for customers tabs when the customer decides to walk out without paying behind our backs.One waitress this week did not even get a pay check because the boss made her pay for a tab that was walked out on. We only make$2.50 an hour plus tips.When we don"t make up for our pay in tips he doesn"t pay us the differance.We should not have to pay for a customers tab who sneeks out.

Anna
Jasper, Texas
U.S.A.

This report was posted on Ripoff Report on 05/17/2007 03:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/the-stump-restuarant-an-club/jasper-texas-75951/the-stump-restuarant-an-club-when-customers-walk-out-without-paying-our-boss-mike-taylor-m-249098. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
20Consumer
0Employee/Owner

#20 Consumer Comment

another local comment

AUTHOR: Renay - (United States of America)

POSTED: Tuesday, March 09, 2010

As a customer I have personally seen Mike Taylor treat his staff like garbage. The turnover rate is very high because he treats his staff so badly. I've seen some customers be physically innapropriate with the staff and Mike Taylor doesn't do anything about it. Making money from drunks is more important to him than the safety of his employees (99% female).

People frequently complain of sickness after eating there and I personally have had this happen. They also complain of bad customer service, but knowing the situation, it's understandable.

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#19 Consumer Comment

Go somewhere else

AUTHOR: Cliff - (U.S.A.)

POSTED: Thursday, January 28, 2010

I know what you all mean, my girlfriend won a $500 coupon book from there, went to claim it, and instead of giving her the book, he kept it for himself and gave her $20 off on a meal instead.  The bad thing about it is that we run lodging a business on the lake no less than 2 miles for this place and process thousands of customers a year.  What can I say, I don't recommend his place to anyone anymore, and I don't go there to eat anymore.  You can complain about these types of people all you want, but there are millions of them in this world, best thing to do is don't work for them.

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#18 Consumer Suggestion

Wow that was rude

AUTHOR: Mike - (U.S.A.)

POSTED: Monday, May 28, 2007

Dolores,

If you look above, I commented already that this appears to be something that some restaurants (in my case, it was all 7 of the girls I dated) do a lot of, for whatever reason.

As for you "mispelling", I wouldn't have commented on it had I thought you misspelled anything. But in both your other post as well as this post you kept calling it a "tap", at least 10 times, so I was simply under the impression that you thought that's what it was called, and I was simply letting you know it was called a "tab", since you're a waitress and all

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#17 UPDATE Employee

MIKE

AUTHOR: Dolores - (U.S.A.)

POSTED: Thursday, May 24, 2007

Sorry, for miss spelling words. And if I gave you two ROR on this places. But, you read both of the ROR. Thank you for that. So, if you have no comments on the matter. Be quiet, and stay out of the matter.

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#16 Consumer Suggestion

Dolores

AUTHOR: Mike - (U.S.A.)

POSTED: Thursday, May 24, 2007

Please, it's a TAB, not a TAP. As for the rest of your post, you have already posted this as another ROR, please stick to one.

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#15 UPDATE Employee

No RESPECT for employees or anyone that comes in for a job !!!

AUTHOR: Dolores - (U.S.A.)

POSTED: Wednesday, May 23, 2007

Mike Taylor, has no RESPECT for anyone. I'm the woman that did not get a check that week. I take care of the poeple that come it there,so does all the other girls that work there. We gave everyone the same treatment.Our boss does not . We are just there to make him money. That has came out of his mouth to us. Tell me if this sounds right to you? He makes a tap for someone that is not even at the club or in the city.Rans it up to about $60. dallors. Then turns around and house charges it. How is that not running out on a tap. The next night he cames it makes his own food . We ran a tap and he gets upset and has us void it off.Where it that right? Mike Taylor has no respect for us . He , will go off on us sometimes for nothing at all. One girl clock in wrong and he went off on her right in front of poeple.Made her feel really scared to faces them. Try to ask for a day off and all you will get is I can not do it .I need you here. We get "your the only one I trust " or, "I have no one that can do what you can do ". And if you don't show your off for a week. One of us was told that when they told him they cound not work that day because she did not have a babysitter. I've been there for all most two years and I have worked the mornings,dinning room,the bar, and bartender. Not once has he said thank you or nice job. There is about four of us that does all of this and he does not respect any of us. Feed Up With The *&*&

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#14 Consumer Comment

Shawangunk...

AUTHOR: H - (U.S.A.)

POSTED: Monday, May 21, 2007

I had a question for Shawangunk.

I have yet to see a post from you that is anything but argumentative and condescending. How come?

I am not being rhetorical; I am honestly asking this question.

I don't want you to become upset, I am really just curious as to why your posts always have:
a. - and insult
b. - a sarcastic remark
c. - negativity toward the OP

If you can point me in the direction of just ONE post that did not contain one of these elements, I will eat my words and apologize profusely. I want to stress how serious my question is, and that I am not trying to pick a fight with you... I really just want to know.

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#13 Consumer Comment

Sounds fishy

AUTHOR: Shawangunk - (U.S.A.)

POSTED: Monday, May 21, 2007

I checked with some restaurants in your local area. Nearly all of them do not penalize the server if they have a "dine and dash" ONE time. On the SECOND instance, they also do not penalize the server but they do put a statement in the server's file and begin investigating. How many actual "dine and dashes" can ONE server have? Believe it or not, some servers steal cash transactions and then claim that the people walked out without paying. When this happens frequently to the same person, it raises more than a few red flags.

Perhaps you should keep a better eye on your customers, or request a credit card to start a tab as the previous person recommended. Either way, if this keeps happening to you at an unusually high rate, maybe you should consider a different career.

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#12 Consumer Suggestion

Some advice...

AUTHOR: Danielle - (U.S.A.)

POSTED: Saturday, May 19, 2007

First of all, to everyone who has posted that having to pay a tab when a customer walks out is unfair, I totally agree. Having said that, I worked at three different bars/restaurants in the Detroit area and every, single one required that the bartender or waitress pay if a customer walks out. Sucks, doesn't it? We were told that if it started to get busy to hold a credit card to secure payment if the customer happened to leave.

Someone said that there should be bouncers to insure that this doesn't happen. So what? No one should be allowed to leave unless their waitress can verify that the tab has been paid?

Anna-did you sign a paper when you started working that states that your boss has the right to make you pay for any "dine and dash"? In most states, it is illegal to force an employee to pay for a mistake or a customer walkout unless the employee signed a waiver stating that they understand that this will be the repercussion.

My advice is to keep a very close eye on every table, especially ones where customers have finished their meal. If you feel uncomfortable, ask for a credit card to secure their tab. I always made it a habit to stand right near my section at all times when not bringing food out or getting drinks.

Hope this helps in the future...

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#11 Consumer Comment

Mike

AUTHOR: Jodi - (U.S.A.)

POSTED: Saturday, May 19, 2007

When H said " you write back on 50% of posts telling them their complaint in not valid". I don't think H meant that 50% of the time you help, and 50% of the time you are argumentative. I think H meant that you respond negatively to 50% of the reports on ROR in general. The only reason I say this is because that is what I have noticed, also. In fact lately, you rarely help, and like H said , you always blame the OP. I believe it's more like 10% help and 90% blame the OP. There are some things you say on posts that are sooo right , that I absolutely love you. Then on the next post, I could rip your balls off.(just joking). I do give you credit for responding to H. H proposed the very same question to Shawangunk on another thread. Shawangunk tucked his tail between his legs and scampered off, never to answer the question. It takes a man not to run away from the hard questions. lastly, regarding the topic at hand (the restaurant). I don't know about New Jersey, but if a waitress was having excessive walk outs, I would think her boss would take different more effective steps to prevent the walk outs. You have to realize, that if these people are walking out, they surely aren't leaving a tip (which is most of the waitresses income). So, how fair is it to make the waitress pay...she would end up with almost nothing at the end of the day. Maybe the boss should install a security camera in the parking lot. That way they can at least get the license plate number, and then make the person STEALING pay, and not the innocent, hard working waitress!

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#10 Consumer Comment

Mike

AUTHOR: Jodi - (U.S.A.)

POSTED: Saturday, May 19, 2007

When H said " you write back on 50% of posts telling them their complaint in not valid". I don't think H meant that 50% of the time you help, and 50% of the time you are argumentative. I think H meant that you respond negatively to 50% of the reports on ROR in general. The only reason I say this is because that is what I have noticed, also. In fact lately, you rarely help, and like H said , you always blame the OP. I believe it's more like 10% help and 90% blame the OP. There are some things you say on posts that are sooo right , that I absolutely love you. Then on the next post, I could rip your balls off.(just joking). I do give you credit for responding to H. H proposed the very same question to Shawangunk on another thread. Shawangunk tucked his tail between his legs and scampered off, never to answer the question. It takes a man not to run away from the hard questions. lastly, regarding the topic at hand (the restaurant). I don't know about New Jersey, but if a waitress was having excessive walk outs, I would think her boss would take different more effective steps to prevent the walk outs. You have to realize, that if these people are walking out, they surely aren't leaving a tip (which is most of the waitresses income). So, how fair is it to make the waitress pay...she would end up with almost nothing at the end of the day. Maybe the boss should install a security camera in the parking lot. That way they can at least get the license plate number, and then make the person STEALING pay, and not the innocent, hard working waitress!

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#9 Consumer Comment

Mike

AUTHOR: Jodi - (U.S.A.)

POSTED: Saturday, May 19, 2007

When H said " you write back on 50% of posts telling them their complaint in not valid". I don't think H meant that 50% of the time you help, and 50% of the time you are argumentative. I think H meant that you respond negatively to 50% of the reports on ROR in general. The only reason I say this is because that is what I have noticed, also. In fact lately, you rarely help, and like H said , you always blame the OP. I believe it's more like 10% help and 90% blame the OP. There are some things you say on posts that are sooo right , that I absolutely love you. Then on the next post, I could rip your balls off.(just joking). I do give you credit for responding to H. H proposed the very same question to Shawangunk on another thread. Shawangunk tucked his tail between his legs and scampered off, never to answer the question. It takes a man not to run away from the hard questions. lastly, regarding the topic at hand (the restaurant). I don't know about New Jersey, but if a waitress was having excessive walk outs, I would think her boss would take different more effective steps to prevent the walk outs. You have to realize, that if these people are walking out, they surely aren't leaving a tip (which is most of the waitresses income). So, how fair is it to make the waitress pay...she would end up with almost nothing at the end of the day. Maybe the boss should install a security camera in the parking lot. That way they can at least get the license plate number, and then make the person STEALING pay, and not the innocent, hard working waitress!

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#8 Consumer Comment

Mike

AUTHOR: Jodi - (U.S.A.)

POSTED: Saturday, May 19, 2007

When H said " you write back on 50% of posts telling them their complaint in not valid". I don't think H meant that 50% of the time you help, and 50% of the time you are argumentative. I think H meant that you respond negatively to 50% of the reports on ROR in general. The only reason I say this is because that is what I have noticed, also. In fact lately, you rarely help, and like H said , you always blame the OP. I believe it's more like 10% help and 90% blame the OP. There are some things you say on posts that are sooo right , that I absolutely love you. Then on the next post, I could rip your balls off.(just joking). I do give you credit for responding to H. H proposed the very same question to Shawangunk on another thread. Shawangunk tucked his tail between his legs and scampered off, never to answer the question. It takes a man not to run away from the hard questions. lastly, regarding the topic at hand (the restaurant). I don't know about New Jersey, but if a waitress was having excessive walk outs, I would think her boss would take different more effective steps to prevent the walk outs. You have to realize, that if these people are walking out, they surely aren't leaving a tip (which is most of the waitresses income). So, how fair is it to make the waitress pay...she would end up with almost nothing at the end of the day. Maybe the boss should install a security camera in the parking lot. That way they can at least get the license plate number, and then make the person STEALING pay, and not the innocent, hard working waitress!

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#7 Consumer Suggestion

Perhaps it's just in NJ

AUTHOR: Mike - (U.S.A.)

POSTED: Friday, May 18, 2007

I have dated 7 different waitresses in my life, and all of them told me that if they have excessive walk outs they will be made to pay the tab based on the theory that they may be in on it.

To "H":

I post 50% trying to help where I can, 50% where it's not a rip off. I am a VP for a life insurance company in Midtown manhattan, and browse the reports on my lunch, and sometimes when I am watching tv. I find some of them informative and some of them simply funny.

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#6 Consumer Comment

Rebuttals

AUTHOR: H - (U.S.A.)

POSTED: Friday, May 18, 2007

Ken, Anna, etc....

I aree with you completely. It's bad business to make your employees pay for the actions of bad customers. I'm sure this waitress wasn't letting people dine-and dash on purpose. Also, we've all been in extremely busy restaurants; it can be impossible to see what every person is doing at every single minute. Sometimes waitresses have tables in different sections where other tables are not visible at every second of their patronage.

To the OP - Find another restaurant to work at. You will most likely make more and their are a lot of decent bosses/owners out there who won't make you pay for the theiving actions of others.

To everyone else - there are a couple of posters on this message board who seem as though the only rebutals they will bother to send are argumentative, disagreeable and place full blame on the OP.

I'm not exactly sure why; everyone has a right to their opinion and they are free to post what they feel they need to, but it seems that some are consistent instigators. Now, I can see posting disagreeable rebuttals when you REALLY have a need to post on why the OP was wrong/inaccurate... maybe on a few here and there.

But to write back on over 50% of the posts letting people know why their complaint is not valid makes it seem like some of these people really have a complex. Here are some examples:

Mike - River Edge, New Jersey
Shawangunk - Middletown, NY
Steve [Not a Lawyer] - Bradenton, FL (will blame the OP for any NSF/Bank issues - on credit card issues he will tell you how to get away with not paying the debt)

It's almost every day too. Makes you wonder what kind of jobs and/or social lives these people have that they can spend the majority of their time arguing on rip-off report!

If any one of the above posters can explain WHY they do this and WHY they have so much time to do this, I'd be reallt interested to know. No need for a personal attack - just an explanation.

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#5 Consumer Comment

Rebuttals

AUTHOR: H - (U.S.A.)

POSTED: Friday, May 18, 2007

Ken, Anna, etc....

I aree with you completely. It's bad business to make your employees pay for the actions of bad customers. I'm sure this waitress wasn't letting people dine-and dash on purpose. Also, we've all been in extremely busy restaurants; it can be impossible to see what every person is doing at every single minute. Sometimes waitresses have tables in different sections where other tables are not visible at every second of their patronage.

To the OP - Find another restaurant to work at. You will most likely make more and their are a lot of decent bosses/owners out there who won't make you pay for the theiving actions of others.

To everyone else - there are a couple of posters on this message board who seem as though the only rebutals they will bother to send are argumentative, disagreeable and place full blame on the OP.

I'm not exactly sure why; everyone has a right to their opinion and they are free to post what they feel they need to, but it seems that some are consistent instigators. Now, I can see posting disagreeable rebuttals when you REALLY have a need to post on why the OP was wrong/inaccurate... maybe on a few here and there.

But to write back on over 50% of the posts letting people know why their complaint is not valid makes it seem like some of these people really have a complex. Here are some examples:

Mike - River Edge, New Jersey
Shawangunk - Middletown, NY
Steve [Not a Lawyer] - Bradenton, FL (will blame the OP for any NSF/Bank issues - on credit card issues he will tell you how to get away with not paying the debt)

It's almost every day too. Makes you wonder what kind of jobs and/or social lives these people have that they can spend the majority of their time arguing on rip-off report!

If any one of the above posters can explain WHY they do this and WHY they have so much time to do this, I'd be reallt interested to know. No need for a personal attack - just an explanation.

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#4 Consumer Suggestion

The server should not be held responsible

AUTHOR: Ken - (U.S.A.)

POSTED: Friday, May 18, 2007

Mike is not qualified to speak to SOP: No one is familiar with "most food service places".

Anna, I cannot imagine the owner would want servers to treat their guests as potential criminals. Thievery such as you describe is one of the costs of doing business. This cost and responsibility should not be passed on to the servers.

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#3 Author of original report

The Stump Restuarant and Club

AUTHOR: Anna - (U.S.A.)

POSTED: Friday, May 18, 2007

The owner or management of a very busy Club should have a bouncer in the club to oversee the customers especially when it is so crowded that the waitress is so busy she can not keep an eye on every customer in the place. the waitress is to busy taking care of customers and can"t even see the door to see who leaves.This is where the management should step in and put bouncers at the door to check for paid receipts.The worker is taking care of the customers the bouncer that we don"t have should be taking care of the door...

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#2 Consumer Comment

I never had to pay for walk outs...Mike

AUTHOR: Jodi - (U.S.A.)

POSTED: Friday, May 18, 2007

I waitressed in a bar from 2001-2003. NEVER once did I have to pay for a walk out. Mike's comment " you have to keep an eye on the customer ". That is IMPOSSIBLE. I sometimes would have 4-5 tables at a time. Tell me Mike, how do you suppose I keep an eye on everyone at 4-5 different tables, not to mention people at the bar getting drinks? My friend owned the bar, and sometimes it would be just his girlfriend and myself there. However the owner/boss does have discretion as to who will eat the loss...I have NEVER heard of any restaurant that makes the waitress eat the loss. It sounds like Mike Taylor (the boss) is an a**.

Mike, I don't know what restaurants you eat at, but if I were you, I'd go somewhere else! Not to mention the have your friends come in then let them leave with out paying comment...I think that's silly, the waitress would be putting her job at risk...so that someone could get a free meal? I'm not saying that it's never happened, but it's extremely rare.

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#1 Consumer Suggestion

This is SOP in most places

AUTHOR: Mike - (U.S.A.)

POSTED: Friday, May 18, 2007

This is actually normal in most food service places. If they didn't do that, who's to stop you from telling your friends to come in and eat and then letting them sneak out and not pay? You're supposed to keep an eye on your customers.

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