Report: #1504807

Complaint Review: The Water Guys -

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Ripoff Report is Xcentric Ventures

Submitted: Mon, February 08, 2021
Updated: Mon, February 08, 2021
Reported By: Vitalia — Chimayo United States

Author Confirmed

Why?

The Water Guys United States

Phone: 844-462-3489
Web: https://shopwaterguys.org/
Category: water filter

The Water Guys Shop The Water Guys Have not received the order I paid for after several attempts to contact them. Requested a refund - no response from company.

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December 7, 2020, purchased shower filter $39.99 - 20 cup pitcher $79.95 - freebies were a testing meter and 2 shower filters. They ran my card for 79.95 and 39.95.

As of January 16, 2021 no order, emailed for a tracking #, received email from Neza stating shipments were coming in and to give till the 26th. January 31st emailed for a refund - microsoft rejected, email address not found. February 7th emailed again asking for a full refund withing 72 hours. Microsoft has not rejected this message. February 8th called 844-462-3489 told to leave a message. Have not heard from The Water Guys since the email from Neza 1/16. Should have done the research before buying.

This report was posted on Ripoff Report on 02/08/2021 09:14 AM and is a permanent record located here: https://www.ripoffreport.com/report/water-guys/shop-received-order-i-paid-1504807. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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