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Report: #1488187

Complaint Review: Thedvdonline Inc -

  • Submitted:
  • Updated:
  • Reported By: Angie — Charles Town United States
  • Author Confirmed What's this?
  • Why?
  • Thedvdonline Inc United States

Thedvdonline Inc Did Not Send My Purchase

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On 22 OCT 2019, I ordered a DVD (Power Monkeys) from www.thedvdonline.com, I paid for the purchase and then I received a confirmation that my purcahse was successful. On 24 OCT 2019, I recevied an email stating that my DVD had shipped, provided a shipping number and stated that mt package would arrived in 8 - 15 days. S

o I waited 3 weeks and received no DVD. I went to the website and send an email via the customer support website link asking where my DVD was. After a week a received no response, I replied to the email that I received on 24 OCT 2019, then I sent another email including the email address given via the website and I have not received a response from the company or my DVD.

This report was posted on Ripoff Report on 11/23/2019 12:31 PM and is a permanent record located here: https://www.ripoffreport.com/report/thedvdonline/did-send-purchase-1488187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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