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Report: #378454

Complaint Review: ThePowerLevel.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Yucca Valley California
  • Author Confirmed What's this?
  • Why?
  • ThePowerLevel.com https://www.thepowerlevel.com/ Internet U.S.A.

ThePowerLevel.com Nothing But Lies Internet

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This is what it says on there website and I quote "We have enough gold in stock on ****** online servers . Please set your heart to rest to use our service . We can deliver your ****** gold within 5 - 30 minutes in usual case ."

By now you realize this is an online service for virtual currency in today's MMO games (Mass Multiplayer Online)

The above website statement is a lie.. I ordered currency from them a week a go. i was told it would be a quick process. A day later I called back to ask if they were sending my currency..they told me I had to answer 3 questions they sent via email to me to verify it was me they were talking to. I answered these questions and replied back.. they then told me to expect a call from them to verify my identity again. an hour later they called, a lady on the phone who did not speak a lick of English talked to me and I could not understand a word she was saying, the company must be overseas in Asia somewhere. After our brief undecipherable conversation they concluded it was indeed me they were speaking with and I was told by there customer service reps that my currency/gold/online money whatever you wish to call it, was ready and waiting to be mailed to me online in game. but they said they only had half of what I ordered and would give me the other half later.. I was optimistic so I said ok.. and waited 24 hours with no response from them. I called back to find that I was not getting any answers to where my currency was.. i was ignored by 3 service reps , i had to call back 4 times till I got someone who would talk to me about my missing order. they finally told me that They were still collecting the currency and I should wait 12 hours more for them to mail it..Not mentioning that they told me it was ready already a day earlier. I wanted a refund..they would not give it to me no matter who I talked to stating that there manager was not in every time I asked for my money back. 2 days later I still had not recieved my order and everytimei called back they said the same thing NO REFUND and My order was being collected and would be mailed in a few hours..

Please do not get suckered into this con job like me. if you want to purchase online gold/coins or currency for your favorite online game stay far away from this place you'll never see your order or money ever again.

As of this writing i still have not received my order or money back it has now been 2 weeks.

Jose
Yucca Valley, California
U.S.A.

This report was posted on Ripoff Report on 10/05/2008 07:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/thepowerlevelcom/internet/thepowerlevelcom-nothing-but-lies-internet-378454. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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