Complaint Review: TheRush 24/7 - Winston-salem North Carolina
- TheRush 24/7 4th Street Winston-Salem, NC 27101 Winston-salem, North Carolina United States of America
- Phone: 336 668-6677
- Web: http://www.therush247.com/
- Category: Supplemental Health Programs
TheRush 24/7 Membership overdraft/non-compliance Winston-salem, North Carolina
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
I had an agreement/contract with The Rush 24/7 dated from 2/28/08 through 11/28/10. During this contracted membership, the facility was unavailable for use due to moving and flooding/pipe-breakage. I spoke with their customer service and was assured that my contract/agreement would be credited for this time.
Unfortunately, I am now (as of 1/11/11) receiving a bill for membership from (quoted from their statement) 12/12/10-1/05/11. This would not only exceed our original contracted agreement, but also be in direct conflict with their aforementioned agreement to credit my membership for the unavailability of their facility.
I'll pay and be done with it - which is no doubt part of how they practice business and demonstrate customer service. If this were not the case, they would have made some effort to remedy the situation, however their customer representatives repeatedly ignore these factors.
So in the end, you at TheRush can have your $39. That will buy you a lifetime of bad word of mouth advertisement and testimonial from this former member. I work in Marketing/Advertising/Instructional Design for a fortune 60 company and am well versed in what proper customer service is truly about. Ultimately, TheRush has proven themselves short sighted and arrogant - if not outright deceitful.
This report was posted on Ripoff Report on 01/11/2011 11:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/therush-247/winston-salem-north-carolina-27101/therush-247-membership-overdraftnon-compliance-winston-salem-north-carolina-681286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.