Complaint Review: Toshiba America Info. Systems Inc. - Irvine, Select State/Province
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- Author Confirmed
- Toshiba America Info. Systems Inc. 9740 Irvine Blvd. Irvine,, Select State/Province USA
- Phone: 1-800-457-7777
- Web: www.toshiba.com
- Category: Computer Dealers
Toshiba America Info. Systems Inc. incident #130528002364 Irvine, Califorina
*Author of original report: Case #1741145060
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May 11, 2012 I ordered serial #181116, part#PSC4AU-00Y00W Toshiba Laptop for $479.64 that stopped working & was return & replaced w/ a remanufactury unit that has Windows 8 , not 7 like the original. This followed returning the original laptop twice before receiving a replacement.
The remanufactured laptop w/ the help of three diffrent Toshiba Service people have been unable to get the laptop to hook-up to the internet. Today, Toshiba called & offered a refund around $200.00 to settle which I refused since the original computer was less than one year old. They ended the conversation saying thats "the best we can do".
This report was posted on Ripoff Report on 06/10/2013 02:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/toshiba-america-info-systems-inc/irvine-select-stateprovince-92618-1697/toshiba-america-info-systems-inc-incident-130528002364-irvine-califorina-1057999. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Author of original report
Case #1741145060
AUTHOR: Caesar - ()
SUBMITTED: Wednesday, June 26, 2013
Jamie w/ Toshiba called me from 855-641-6920 saying they "were closing oout my claim the end of June, would I accept $279.93 in settlement of my case?
Sounds like she as not heard from you yet. Pls talk to her & advise.
THX,
Elden Gardner
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