Complaint Review: Travel Service Network - Batavia Illinois
- Travel Service Network 222 East State ST Batavia, Illinois U.S.A.
- Phone:
- Web:
- Category: Travel Services
Travel Service Network ripoff fraudulent claims no service demanding money threats What a bunch of scam artists and now they are trying to intimidate me. Batavia Illinois
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I attended a high pressure sales talk in Laughlin where they promised to beat the prices of any of company for flights, hotels, car rentals, condo, cruises etc. I fell for it.
Once I joined I never got any service. I could never get through on the phone (literally on hold for 30 to 40 minutes before they hung up on you and you never spoke to a human being.) After 3 months they informed us that they would no longer be beating prices on airfare because it had gotten too competitive. The one time I called with a car quote I was told "go with them, we can't beat that price".
Finally after a year of payments, I got the bill to renew. I sent it back with the unused coupons and told them to keep my money they had but I no longer wanted to be in their "club".
Six months later they sent me a letter demanding over $700. I wrote back and told them to keep my money and call it even. I wasn't sending any more. They sent back another letter with a copy of the contract highlighting where is says the contract can never be cancelled.
HA! They changed the contract by eliminating airfare. I can prove that over the last two years I have traveled extensively and never with them because they were either impossible to contact or had lousy prices. I want to know, how can I sue them in small claims court? They have almost $3000 of my money and I had NO services what so ever!
They are rude and patronizing when I did get any one on the phone, the internet site was impossible to use. What a bunch of scam artists and now they are trying to intimidate me.
Stacey
Hemet, California
U.S.A.
This report was posted on Ripoff Report on 10/10/2003 05:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travel-service-network/batavia-illinois-60510/travel-service-network-ripoff-fraudulent-claims-no-service-demanding-money-threats-what-a-68789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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