Complaint Review: Traveler's Supply, Inc. - Chicopee Maine
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- Author Confirmed
- Traveler's Supply, Inc. 2024 R Westover Road Chicopee, Maine U.S.A.
- Phone: 866-662-2483
- Web:
- Category: Travel Services
Travelerssupply.com Traveler's Supply, Inc. Won't even respond to customer question about non-working product. Chicopee Maine
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On 6/17/09, I ordered by internet a Currency Converter for travel abroad. It arrived in non-working order and did not work after exposing it to sun/light as instructed.
Sent first email to Traveler's Supply asking, since postage was almost as much as the Currency Converter, would they just ship a new one or did I have to return the old one. Received no response.
On 6/28/09, sent a second email requesting a response and stating while the item was inexpensive, it was necessary for a smooth trip abroad. Also stated if no response was received, I would take further action. Received no response.
On 6/30/09, a third email was sent stating since Traveler's Supply did not reply to either of my prior emails, I was going to write a negative report regarding your internet business in the "Rip Off Report" and many other internet sites of its kind. I also stated, ,"Good customer relations often outweigh the products you sell. A response would have been adequate to my complaint."
Do not buy from Traveler's Supply, if you will be depending on your product for your vacation.
Elaine,
La Mirada, CA
Done
La Mirada, CA, California
U.S.A.
This report was posted on Ripoff Report on 06/30/2009 08:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/travelers-supply-inc/chicopee-maine-01022/travelerssupplycom-travelers-supply-inc-wont-even-respond-to-customer-question-about-466605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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