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Ripoff Report | Tress Obsession Review - Internet - Tress obsession
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Report: #1323558

Complaint Review: Tress Obsession - Internet

  • Submitted:
  • Updated:
  • Reported By: Myjones13 — Mansfield Texas USA
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  • Tress Obsession Internet USA

Tress Obsession Waldorf, Maryland

*Consumer Comment: RIP OFF
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 I purchased bundles and closure from this establishment on August 6, 2016. The company stated that they would take 3 business days to process and 5-7! business days to ship. I have not received any update or shipment information to date. When I first emailed, on August 15th, I received an automated response but I emailed since then and called with no response. I would like my $261.25 refunded because if you do not stand by your stated policy give the customer a full refund. To be a service based company and have poor customer service is deplorable and shameful. I can never recommend them because I have not received their products not reasonable customer service.

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This report was posted on Ripoff Report on 08/20/2016 06:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tress-obsession/internet/tress-obsession-waldorf-maryland-1323558. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

RIP OFF

AUTHOR: trinika - (United States)

SUBMITTED: Wednesday, August 24, 2016

POSTED: Wednesday, August 24, 2016

I purchased my hair on 8/2/2016./It is 8/24/2016 right now and i have still yet to get a response from the company .i have tried emailing them as well calling them and no one responds back.When i go to my account it shows as Unfufilled still.I am convienced that this company is a Rip off and i just cant believe i spent $327.75 on this d**n company and on top of all of this i just call my prepaid card and they keep telling me to contact tress obsession company, which i have already explained that they wont contact me back.Also Stripe which is the processing center for this company Tress obsession processes the payments is telling me to contact Tress Obsession and informed me that they will not be able to do anything themselves although they are the ones who charged the card.

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Tress Obsession I placed an order on 7/18/16 and NEVER received my items. Their response was Hello! We have received your message. Someone on the Tress Obsession will respond back in 1 to 2 business days. If your email is regarding status orders, all updates are sent via the email used during checkout. You can also expect to receive tracking via email. Once you have received your tracking email, you may not see any status changes until USPS scans your package in. Please be mindful of this. If you are inquiring about wholesale and vendor opportunities, you will receive a pricing sheet from our wholesale department shortly. And still nothing! Waldorf Maryland
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Tress Obsession Tress Obsession P.O Box 1782 Waldorf, MD 20602 M-F 9 a.m-5 p.m 202-642-9909 Tress Obsession takes your money without shipping you your products stay away from this company Waldorf Internet
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