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Ripoff Report | TruLegal LLC Review - Denver,, Colorado
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Report: #455327

Complaint Review: TruLegal LLC - Denver, Colorado

  • Submitted:
  • Updated:
  • Reported By: Muskegon Michigan
  • Author Confirmed What's this?
  • Why?
  • TruLegal LLC 494 Sheridan Blvd Ste.202A Denver,, Colorado U.S.A.

TruLegal LLC Membership Cancellation Denver, Colorado

* : We are here

*Consumer Comment: Work with your credit card issuer

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We have been trying to cancel our membership to TruLegal since September of 2008. We have notified them by mail , phone fax and e-mail with no response, yet $30 per month is still being charged to our credit card. If we can't get ahold of anybody at TruLegal, why are they still charging us.

Kenneth
Muskegon, Michigan
U.S.A.

This report was posted on Ripoff Report on 05/26/2009 10:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/trulegal-llc/denver-colorado-80226/trulegal-llc-membership-cancellation-denver-colorado-455327. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2

We are here

AUTHOR: Judgmentdoesntwork - (U.S.A.)

POSTED: Friday, September 04, 2009

This is Rachael OHanlon the owner of TruLegal. You are still being billed because we have not heard from you and your monthly legal membership plan is still active. If you would like to cancel you can send me an email directly at rach11@trulegal.us, which has not changed since the company was opened. I have not received a call from you or any mail or you would have been cancelled. Please email me your information and i would be happy to cancel your membership. I would cancel it now but i do not know who you are. Kenneth doesnt give me enough information. Thanks and look forward to hearing from you.

Rachael OHanlon

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#1 Consumer Comment

Work with your credit card issuer

AUTHOR: Tim - (U.S.A.)

POSTED: Wednesday, May 27, 2009

Kenneth,

Contact your credit card company and 1) disallow any further charges from this company and 2) file a dispute regarding the charges that have already been wrongly assessed.

Best of luck!

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