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Report: #1292208

Complaint Review: TV Superstore - Internet

  • Submitted:
  • Updated:
  • Reported By: Peña — east windsor New Jersey USA
  • Author Confirmed What's this?
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  • TV Superstore Internet USA

TV Superstore SALES@SUPERSTORES.COM Phone # 866-277-1703 Advertise 55 LG 4K 3D Oled 55EF9500 for 2,179 free shipping. After agree to buy a rep call me and ask me this is for the old version new version is 2799 delivery to you on saturday from my local store. Nobody call or arrive on saturday. I try to call and nobody answer the phone. I called my bank to reverse the charger and call the nest business day to se what up. Rep called the driver and i clearly hear the driver saying i did not know was for saturday. At that point i told the to cancelled my order and he told me if i do i will have to paying for the delivery he never did or he will get damaged my credit for not paying shipment and very nasty way he said he dont have time for my and hang on the phone. Internet

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 I purchase online the LG model # 55EF9500 oled 4k 3d TV. TV worse in most of the local stores about 2999. TV.SUPERSTORE offer the tv for 2,179 with free shipping online. I purchase the tv and few minutes after the TV Superstore rep called me and talked me the model i purcahse online was an older version and i was able to provide me the new version for 2,799 and he will send someone fron NYC store to my house to deliver the tv and conect the tv. I wait all day long at home on saturday with no luck. I called and email saturday and sunday and store was closed.At that point and after i read all bad feed back from this guy i called my ank to reverse the charges. On monday i gave him a courtesy call to let him know what happen and he called in try way call the driver and the driver said he did not know anything about this delivery. At that point he offer me to go down  from 2,799 to 2,699 for the inconvinience and i told him that i want to cancelled my order and he told me if i do i will have to paying for the delivery he never did and i dont have time for you and if you dont pay the 125 dollar delivery i will get the bill to a creditor and damage your credit.Beware with this guys are a scam. For most of the review i have read he used the same metod to a lot of people. Advertise something cheap and when you buy it he call you or send you an email to make you buying the tv at the regular price but they never do wath they offer. In my case the new invoice was never sent to my and the tv delivery day never happen. On top of that i got a very bad attitud when you told them ou want to cancelled. i learned from this that to save couple hundred dollar doesnt worse it. If God for bit something happen to your purchase nothing better that going to your local store and return.

This report was posted on Ripoff Report on 03/07/2016 04:16 PM and is a permanent record located here: https://www.ripoffreport.com/reports/tv-superstore/internet/tv-superstore-salessuperstorescom-phone-866-277-1703-advertise-55-lg-4k-3d-oled-55-1292208. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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