I filed a rebuttal earlier and just realized that this report was filed by tykemart.com.  I am the owner of tykemart.com, I can tell you for a fact that I would not file a report against my other company Car Stereo Express.  Clearly this report is bogus!

Car Stereo Express is owned by my husband, you can check the DCCA records. I am the registered agent https://hbe.ehawaii.gov/documents/trade.html?fileNumber=111616D1&certificate=4110079

  And the website tykemart.com is owned by me, you can check who.is  http://who.is/whois/tykemart.co

This report never happened.  No one has ever called the police regarding an alarm.  Dash boards are never removed when installing any part of an alarm.  Remotes are never warrantied, customers are told this when they purchase.  The cost for a new remote 

Car Stereo Express is an Authorized Directed Electronic Dealer here's the link from Directed listing authorized dealers in the area

http://www.directed.com/Contact/WhereToBuy.aspx?pc=96701&b=All

AND is an Authorized Viper Dealer here's the link listing authorized dealers

http://www.viper.com/WhereToBuy/default.aspx?pc=96701&p=v

Also this customer clearly did not purchase an alarm because a Viper 791XV is only a Viper LCD 2-way remote that works with an alarm.  

We have been in business since 1998 and have a certificate of good standing from the Department of Commerce and Consumer Affairs as well as no complaints from the Hawaii BBB.  

As for the website tykemart.com it is not an adult website nor do we sell anything on it.  

Perhaps this report was filed by David and his wife Jency of spinsunlimited.com who we reported on Ripoff because they failed to build a website for us last year.  

Clearly who ever is complaining does not know what he is complaining about and has failed to do their research, hence an incorrect model number and incorrect category for the website, as well as the claim that we are not authorized DEI and Viper dealers.  If there is still a doubt that we are authorized dealers feel free to call Ward Kawano of W&W Marketing, the only DIE Distributor in the state, or call DEI directly and speak to Eric who is in charge of our account.  

The first complaint came suspiciously on the heels of our complaint regarding spinsunlimited.com and after our bank approved our disputed unauthorized credit card charge made on our card by David from spinsunlimited.com.  We had suspected that the initial report was filed by David and/or Jency to retaliate for our complaint.

The initial report was ignored because frankly we are too busy to participate in such pettiness and do not feel that an online site is the proper forum to engage in such activities.  Clearly since the weblinks on the spinsunlimited.com site are being blocked as malware David and his wife have nothing better to do than harass us because I reported them for being the scammers that they are. They stole the website flipitbaby.com and have the nerve to include it in this complaint. That website was registered to one of David's bogus companies ezycgi.com, not to any of us.  

 As for tykemart.com it has not even launched, it is still in beta testing and only someone who took the time to look for it would know of it's existence.  A regular Car Stereo Express customer wouldn't even know of it.  Clearly it's the work of David and Jency, I guess they miss the monthly fees they charged me for months before I realized they did not know what they were doing and that they transferred my website to their name.