Complaint Review: Tyson Motors Shorewood il - Shorewood Illinois
- Tyson Motors Shorewood il 1 SW frontage Road Shorewood, Illinois USA
- Phone: 815-741-5530
- Web:
- Category: Motor Vehicle Division, Auto Dealer Repairs
Tyson Motors Shorewood il J.R Neilis Tyson disappointed me I been buying from them for many years and to get treated like it didn't matter to my problem. Shorewood Illinois
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I have bought many cars at Tyson motor both me and my husband and family and friends. On 01/18/2014 we both purchased a 2013 Dart SXT. Well while the car was being warmed up. I told J.R that it smelled funny he said it was just new give it a bit and it will leave. So I was going to work everyday and remember it is January and we had a cold one with alot of snow well I had the heat on and I kept getting headaches and smelling a strong odor my husband said maybe it is like J.R said it has to be because it is new. I would drive home with the strong smell and would call my sister and tell her that I feel so tired and I feel like I am gonna fall asleep she said that is not good and I would come home and go right to bed.
I would have stomach aches all the time and didn't feel like eating well I told my husband in 04/16/14 I was leaving my doctor and I was telling my doctor how tired I felt all the time which he knew wasn't right because I am on the go all the time. So leaving there I called tyson and told them about the strong smell and told them when I have the blower on or the heat it would smell so bad. I was told to bring it in I did the next day 04/16/2014.
Well I took it in and they found out that the shield was not attached so I was getting the exhaust coming straight from the engine when I had the Hvac on so I was getting straight Exhaught fumes coming right into my face. Well they fixed it and I made a comment what are you doing to me. Well after that got fixed I was coming home from work and the road had a bump in it and when
I went over it i noticed that the Horn/air bag was loose well I called and they said bring it in so I did. While they were looking at it I told J.R Nelis that the car is a lemon he explained a lemon is when the same thing keeps happening, I said what is it gonna take for you to realize something is not right with the car and maybe during production things were missed. Don't get me wrong I like the car. So I said can we just swap it out for another Dart and he said no we can't.
We can only fix what happens then he tried to sell me a Patriot but I told him that it has to be the same payments as I have because I was over exstended as it was. He said you will have to go up some time I said forget it and I just waited until it was done and left. I will come there to get my oil changed but we will never buy another car from that establishment. We have bought from there, a Jeep Liberty, Pt Crusier
Compass,Calibur and two 200's and a Avenger and 2 Darts,and a Nitro so you see we were very faithful to the company for many years but when it comes to making a commission and not helping out the customer that turned us away. And I am glad that I took the car in for work before I fell asleep on the highway. It took awhile before that got out of my system but now I am fine.
This report was posted on Ripoff Report on 07/03/2014 05:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/tyson-motors-shorewood-il/shorewood-illinois-60404/tyson-motors-shorewood-il-jr-neilis-tyson-disappointed-me-i-been-buying-from-them-for-ma-1159260. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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