Complaint Review: U-bid - Ubid - Internet
- U-bid - Ubid ubid.com Internet U.S.A.
- Phone: 866-946-8243
- Web:
- Category: Stereos
U-bid - Ubid ripoff Beware! Internet
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I purchased a receiver from u-bid.com. When opened at X-mas 2 of the channels didn't work. I was told to send the receiver to Onkyo for warrenty repairs at my cost. I explained that it was delivered defective and I thought that they should exchange, refund or give me credit.
Even though they shipped and billed me within their x-mas return period they said I won the auction 2 days prior and they aren't responsible. so now I have to pay for and wait to have the product repaired. They said they even extended their return policy from 15 to 30 days because of the x-mas holiday.
Well, if they understand that you usually don't open x-mas gifts especially hook up a complete surround system thats a gift for someone else, then they should have at least exchanged or paid for the shipping cost even if I was 2 days outside their return policy. They lost a very good customer and made a statement on how they treat us! Beware!
Gary
marco island, Florida
U.S.A.
This report was posted on Ripoff Report on 01/07/2006 01:31 PM and is a permanent record located here: https://www.ripoffreport.com/reports/u-bid-ubid/internet/u-bid-ubid-ripoff-beware-internet-170846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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