Complaint Review: ubi.com
ubi.com thesettlersonline.net Scam Rippoff Scamming people out of money refussing refunds, Internet
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Bellow is a message I have posted in UBI Softs www.thesettlersonline.net game site forum
ok am very confused
recently bought gems with a 20$ ultimate game card, i went to buy the 10$ package of gems, go to buy the second 10$ package and the points weren't there to buy them with..... i check my e-mail to find the receipt for the transaction, it says that it took 20$ for a 10$ amount of gems... even the receipt says i was ripped off...... i send multiple tickets for days getting nowhere (big shock huh) then i finally get to talk to meeshabeans about the problem and he was helpful all until i got nowhere with the advice he gave me, after that he pretty much told me tuff luck your out the money. [continued below]....
now bellow is the response form there Staff!!!
10.25.12 04:30 pm
#2 BB_meesherbeans Ubisoft Community Manager
Hi there, royalpayne,
I did not tell you "tough luck, you are out of money." I asked you to contact Ultimate Game Card, because the converting of money into their currency is something that they deal with, not us. If that was unclear, I apologize.
I also have Screen Shot of this should anyone want to see it
This report was posted on Ripoff Report on 10/31/2012 08:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ubicom/internet/ubicom-thesettlersonlinenet-scam-rippoff-scamming-people-out-of-money-refussing-refunds-962930. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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