Report: #962930

Complaint Review:

  • Submitted: Wed, October 31, 2012
  • Updated: Wed, October 31, 2012
  • Reported By: hostwize — ... Internet Switzerland

    United States of America Scam Rippoff Scamming people out of money refussing refunds, Internet

Show customers why they should trust your business over your competitors...

Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
If I was to ask people to pay me fore a service online then not give them what they paid for this would be a scam yes? SO when UBI SOFT are taking money for an online game the telling people hard luck you lost your money this is also a scam right!!!!!

Bellow is a message I have posted in UBI Softs game site forum

ok am very confused

recently bought gems with a 20$ ultimate game card, i went to buy the 10$ package of gems, go to buy the second 10$ package and the points weren't there to buy them with..... i check my e-mail to find the receipt for the transaction, it says that it took 20$ for a 10$ amount of gems... even the receipt says i was ripped off...... i send multiple tickets for days getting nowhere (big shock huh) then i finally get to talk to meeshabeans about the problem and he was helpful all until i got nowhere with the advice he gave me, after that he pretty much told me tuff luck your out the money. [continued below]....
....... now i ask has anyone else had a similar problem? and have they gotten poor customer service as such? i realize it is only 10$ but i still do not like money taken from me unless i get what i payed for...

now bellow is the response form there Staff!!!

10.25.12 04:30 pm

#2 BB_meesherbeans Ubisoft Community Manager

2012LocationNorth CarolinaPosts152WorldZeus

Hi there, royalpayne,

I did not tell you "tough luck, you are out of money." I asked you to contact Ultimate Game Card, because the converting of money into their currency is something that they deal with, not us. If that was unclear, I apologize.

Community Manager

I also have Screen Shot of this should anyone want to see it

This report was posted on Ripoff Report on 10/31/2012 08:28 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.