Ultrimate Auto/ Mountain home ,ark.72653 None Rebuilt engine Yellville Arkansas

Dear Sirs, I have found that these people have been very rude and unatinative when it comes to a women that is 81 yrs old. They have been very rude and trying to get her to pay more money than she should. She has already paid $2000.00 in deducticatables. Now, she has to pay another 823.14 to get her jeep out of their shop. I am a nurse and this is making undo stress on Mrs. Updyke. She needs her jeep back for doctors appointments, and other social intereactions.  I believe ,these people are out of line when it comes to the service of Mrs. Updyke. Thank you for your time.  Joy Carter