Report: #1190918

Complaint Review: Uniblue - Internet

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Ripoff Report is Xcentric Ventures

Submitted: Sun, November 23, 2014
Updated: Thu, December 04, 2014
Reported By: Brian — Philo California

Author Not Confirmed

Why?

Uniblue Internet USA

Phone:
Web: http://www.uniblue.com/cm/ppc-dr-dr...
Category: Computer Software

Uniblue sold me software that always crashes, no tech help will go through ,pages won't load, emails bounce, etc., Internet

*Author of original report: money refunded

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I bought their new program "Machanic" for Mac for around $40 right before Mac upgraded its system to Yosemite. The program worked well until the upgrade. After that it won't work at all. It crashes on opening. I have re-downloaded the softwareand tried to reload and get the same results.

I have tried to contact their tech support but when I fill out my information on their page and submit it a page comes up saying nohing is available and to please use direct email to contact them. When I have tried that my email bounced.

I have tried to contact them several times over the past few weeks always with the same result.

This report was posted on Ripoff Report on 11/23/2014 03:52 PM and is a permanent record located here: https://www.ripoffreport.com/reports/uniblue/internet/uniblue-sold-me-software-that-always-crashes-no-tech-help-will-go-through-pages-wont-l-1190918. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

1Author

0Consumer

0Employee/Owner

#1 Author of original report

money refunded

AUTHOR: Brian - ()

SUBMITTED: Thursday, December 04, 2014

POSTED: Thursday, December 04, 2014

To their credit Uniblue has refunded my money ($39.95). They finally contacted me asking for a crash report which I sent them. They were unable to help further, and after further delay I finally got my refund.

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