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Report: #1299627

Complaint Review: Unicity International - Orem Utah

  • Submitted:
  • Updated:
  • Reported By: detailed — Niwot Colorado USA
  • Author Confirmed What's this?
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  • Unicity International 1201 N. 800 East Orem, Utah USA

Unicity International or Make Life Better After pointing out the sales tax they were charging was double my location, they put me on hold and never came back. When i called back they told me it was MY responsibility to correct their sales tax issues. I requested the contact for where they get their sales tax information and they refused to give me that information for me to follow up and generate a correction. When i requested the ability to contact the CEO, no company agent knew who it was... These employees don't even know who their boss was! I have ordered product from this company for years and was shocked by both the -new- excessive charging AND the fact that they make extra money on over charging for sales tax! SCAM! Orem Utah

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After pointing out the sales tax they were charging was double my location, they put me on hold and never came back. When i called back they told me it was my responsibility to correct their sales tax issues. I requested the contact for where they get their sales tax information and they refused to give me that information for me to follow up and generate a correction.

When i requested the ability to contact the Ceo, no company agent knew who he was... These employees don't even know who their boss was!

I have ordered product from this company for years and was shocked by both the (new) excessive charging AND the fact that they make extra money by over charging for sales tax! 

I even gave them the exact location code and tax codes for my location and they denied responsibility...

Unicity is over charging illegally on sales tax and won't let me, as a customer, contact the alleged office that set up the "incorrect" information.

Scammers!

This report was posted on Ripoff Report on 04/13/2016 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/unicity-international/orem-utah-84097/unicity-international-or-make-life-better-after-pointing-out-the-sales-tax-they-were-char-1299627. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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