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Ripoff Report | United Lead Group Review - San Francisco, California
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Report: #1464935

Complaint Review: United Lead Group - Eric Rosenthal - San Francisco California

  • Submitted:
  • Updated:
  • Reported By: Brandon — Atlanta Georgia United States
  • Author Not Confirmed What's this?
  • Why?
  • United Lead Group - Eric Rosenthal 1 Market Street San Francisco, California United States

United Lead Group - Eric Rosenthal, Eric Rosenthal from United Lead Group took my money I paid and it was a ripoff. Took a fee for addiction treatment calls and is not giving me a refund. San Francisco California

*Author of original report: So not want to work with them

*UPDATE Employee: Your problems became OUR problems.

*Author of original report: False information

*REBUTTAL Individual responds: We generated over 100+ live transfers for the customer...

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I purchased addiction treatment live transfers on 10/18.18. I paid $2,250 for the calls, and was told I'll get about 5 billable a day. He took my money, and is refusing to give me a refund. The service is very poor, I did not get any quality calls, and I was even terminated by my company, because the calls that he did deliver were all fradulent and callers calling to be asked to be put on a do not call list. Before I made the payment he was very responsive, but now that I asked for a refund, he is not responding to me.

This report was posted on Ripoff Report on 10/18/2018 02:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/united-lead-group-eric-rosenthal/san-francisco-california-94105/united-lead-group-eric-rosenthal-eric-rosenthal-from-united-lead-group-took-my-money-i-1464935. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
2Author
1Consumer
1Employee/Owner

#4 Author of original report

So not want to work with them

AUTHOR: Brandon - (United States)

POSTED: Thursday, December 13, 2018

I am not in that industry anymore.. and if I was I would not want to work with you again. Your company is very fraudulent.

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#3 UPDATE Employee

Your problems became OUR problems.

AUTHOR: Data Team - (United States)

POSTED: Thursday, December 13, 2018

Again, We have all the calls recorded showing your team working live trasfers. You received exactly what you paid. Unfortunately during that process of working our calls you were terminated. Your problems became OUR problems. 

Here is a suggestion for you. Once you get rehired selling another product or service reach out to one of our team members and we will happily assist you with another campaign on us. 

Call us any time (888) 946-8648 

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#2 Author of original report

False information

AUTHOR: Brandon - (United States)

POSTED: Thursday, December 13, 2018

 That is false information. Only 3 were billable , and every single call was fraudulent. People had no idea why I was calling.

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#1 REBUTTAL Individual responds

We generated over 100+ live transfers for the customer...

AUTHOR: Data Team - (United States)

POSTED: Wednesday, December 12, 2018

The aggrement was to generate 50 addiciton live transfers and the customer would only be billed for talk times over 45 seconds. 

We generated over 100+ live transfers for the customer but only 25 were billable. The customer decided to cancel the service because he lost his job. At which point we cancelled the service and issued the customer a FULL REFUND to be used for another product or service. 

We have recorded phone calls and dialer reports the above statment. 

 

We have a no refund policy which is clearly displayed on our website, invoices and marketing materials. 

 

Contact us anytime to discuss (888) 946-8648 ext 2 

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