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Report: #1149187

Complaint Review: Uniters Pure - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Ashley — Marietta Georgia
  • Author Not Confirmed What's this?
  • Why?
  • Uniters Pure Nationwide USA

Uniters Pure Furniture warranty not honored Nationwide

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We purchased a warranty with Uniters Pure when we purchased our sofa and loveseat because we were told that it would cover repair or replacement of furniture due to stains.  The salesman assured us that this was necessary and that it would cover all stains.

A year later my 6 month old got sick and created several stains on both sofas.  I filed a claim within 10 days as outlined in the warranty, and a technician came out 2 weeks later.  The technician said that because he could tell spot cleaning would only create bigger stains he was going to reccomend that the company do a full cleaning.  2 days later I received an email saying my claim was being denied due to "accumulation of stains."

So now I am out $140 and have 2 stained sofas.

This report was posted on Ripoff Report on 05/23/2014 11:43 AM and is a permanent record located here: https://www.ripoffreport.com/reports/uniters-pure/nationwide/uniters-pure-furniture-warranty-not-honored-nationwide-1149187. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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