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Report: #358005

Complaint Review: University Of Phoenix UOP - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: East Moline Illinois
  • Author Confirmed What's this?
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  • University Of Phoenix UOP 3157 E Elwood Rd Phoenix, Arizona U.S.A.

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On July 29, 2008 I received a call from a representative of the UOP by the name of KC Hammond.

After a few days of talking over the phone, I was really interested and gave him all of my information to help me apply for Financial aid and a Staffod Loan.

I was so excited that I received a call from KC stating that I had been accepted and that classes would begin on August 11th, 2008...that was until I came to Rip Off Report and read all of these complaints against UOP!

After seeing all of these reports, I immediately went to the FAFSA website and deleted the UOP off the list of schools that could receive money from FAFSA! Luckily, my application was still being processed so I am praying that I deleted the school in time before they took any money out!

Then I went directly to the Stafford Loan website and wrote them a letter as well asking that they withdrawl all applications for a loan made on my behalf thru the University of Phoenix!

After that I went directly to the lender site (bank) of the lender I chose to use to apply for the Stafford Loan and asked that no money be sent out to UOP in my name and that I wanted any applications submitted on my behalf by UOP to be considered null and void and that I would not be responsible to pay anything back since I am not approving these loan applications!

Next I not only wrote KC Hammond, but also the UOP withdrawing my application for enrollment. Since my classes were not scheduled to begin until 8/11/08, they have no reason to hold me liable for classes I never even took or attended!

I also saved each and every letter I wrote to everyone to make sure if they tried to pull a fast one on me later and take me to court there would be proof I indeed pulled out before any classes were even taken!

I just pray now that I did everything I could do to get out of this in time!

If there is ever a class action suit I for one would definetly like to be notified, I feel so victimized!

Joan
East Moline, Illinois
U.S.A.

This report was posted on Ripoff Report on 07/31/2008 11:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/university-of-phoenix-uop/phoenix-arizona-85071/university-of-phoenixuop-after-reading-these-reports-i-am-scared-to-death-phoenix-arizo-358005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#5 Consumer Comment

Wait a minute...

AUTHOR: Anonymous - (U.S.A.)

POSTED: Wednesday, August 13, 2008

You didn't take any classes. You didn't pay them anything. How were you ripped off? You withdrew from a school that has successfully been around for years because you read about the few bad apples? How do even know these reports are true? This is a free forum and anyone can post anything they like. You didn't even give this school a chance and now your slandering them on the internet. What would you possibly get out of a law suit? You put nothing into this school so you would get nothing out of them.

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#4 Consumer Comment

Help too

AUTHOR: Renee - (U.S.A.)

POSTED: Wednesday, August 13, 2008

Joan,
I am currently a student here and I have had several issues with my financial aid. I have gone to regular schools and they have never had an issue with financial aid or asked me to give them a credit card number. I have tuition assistance with my job and this month I have used all of what I have for the year until October. I told my financial advisor (one of many just like another post I read) she said it was good that I had a credit card on file and that it would be credited my amount. Now my question is this. If I have financial aid and tuition assistance shouldn't that be enough to cover my tuition. I have never had an issue like this in the past when I attended the other school. I have never recieved a refund check from my financial aid but at all my other schools it was never an issue and I got my refund checks in a timely manner. I know that students don't have the money on hand to pay for college, if we did we would not feel the need for financial aid so why is UOP asking for credit card numbers? If there is anyone out there who can help me get the answers to this question please post. I am seriously considering leaving this place but what other choice do I have I have spent a lot of time and financial aid money here. Is there any advice out there?

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#3 Consumer Comment

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AUTHOR: Renee - (U.S.A.)

POSTED: Wednesday, August 13, 2008

Joan,
I am currently a student here and I have had several issues with my financial aid. I have gone to regular schools and they have never had an issue with financial aid or asked me to give them a credit card number. I have tuition assistance with my job and this month I have used all of what I have for the year until October. I told my financial advisor (one of many just like another post I read) she said it was good that I had a credit card on file and that it would be credited my amount. Now my question is this. If I have financial aid and tuition assistance shouldn't that be enough to cover my tuition. I have never had an issue like this in the past when I attended the other school. I have never recieved a refund check from my financial aid but at all my other schools it was never an issue and I got my refund checks in a timely manner. I know that students don't have the money on hand to pay for college, if we did we would not feel the need for financial aid so why is UOP asking for credit card numbers? If there is anyone out there who can help me get the answers to this question please post. I am seriously considering leaving this place but what other choice do I have I have spent a lot of time and financial aid money here. Is there any advice out there?

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#2 Consumer Comment

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AUTHOR: Renee - (U.S.A.)

POSTED: Wednesday, August 13, 2008

Joan,
I am currently a student here and I have had several issues with my financial aid. I have gone to regular schools and they have never had an issue with financial aid or asked me to give them a credit card number. I have tuition assistance with my job and this month I have used all of what I have for the year until October. I told my financial advisor (one of many just like another post I read) she said it was good that I had a credit card on file and that it would be credited my amount. Now my question is this. If I have financial aid and tuition assistance shouldn't that be enough to cover my tuition. I have never had an issue like this in the past when I attended the other school. I have never recieved a refund check from my financial aid but at all my other schools it was never an issue and I got my refund checks in a timely manner. I know that students don't have the money on hand to pay for college, if we did we would not feel the need for financial aid so why is UOP asking for credit card numbers? If there is anyone out there who can help me get the answers to this question please post. I am seriously considering leaving this place but what other choice do I have I have spent a lot of time and financial aid money here. Is there any advice out there?

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#1 Consumer Comment

One gets out of an education what one puts in.

AUTHOR: Rick - (U.S.A.)

POSTED: Saturday, August 02, 2008

I am presently a student at the University of Phoenix's online class. I am taking my third class, and have learned this much about the school.

It is no different than any other college or university. Their goal is to make money. The counselors are high pressure salesman. The teachers, or facilitators are good and bad at what they do. It depends on the instructor. The classes are set up so the university can keep its accreditation. A minimal amount of hours are needed to stay in class. This is true online, or in a standard classroom for any school.

Not all classes, or credits are accepted by other colleges, regardless of the college. This is also standard. I have read that the degree is not worth the paper it is printed on. A potential employer will hire one by one's presentation and other qualifications. I have learned enough in my first two classes to present a proper resume, spell and punctuate properly. I have learned to use a computer more effectively. This has allowed me to expand my online business.

In my first two classes I was required to take the two courses at the same time. This was very hard on me. I had a minor car accident that set me back three days, but I was able to bounce back. This would have been no different had I taken a standard in-class course. After all this I still received an "A" in both Gen 105 and Com 140.

One facilitator teaching GEN 105 was very good. She was helpful and maintained a tidy classroom. The other facilitator in Com 140 was more hands-off. I have learned that not every instructor is the same, and the student must adapt to the teacher not the other way around.

College isn't for everyone. It wasn't for me when I was in my 20's. Now that I am 50, I am ready. I took a technical course from the Connecticut School of Electronics when I was 29. It was not accredited, but I received a diploma as an electronic technician. My future employer took into account that I graduated from a technical school even though there was no accreditation. What you put into the class will allow you to get more out of it.

As far as financial aid goes, buyer be ware. All colleges are in the business to make money. I ran into problems with my technical degree at 29. It was always the financial aspect of the course. I survived with an "A" in that school as well.

I have to agree that not everyone that was in all my classes deserved to be there. Many needed remedial classes, or were simple unqualified. This a drawback to online learning. A better review of the student is needed. In today's world many things are done over the internet, or online. It is something that many of us should get used to.

For my next two classes I insisted on taking one class at a time. This has taken much pressure off me. I am getting an "A" in this class as well. Many of these classes are hard. Did the counselors level with me on all aspects of my online education. No they did not. That is why every contract allows one to cancel that contract within three days so that both parties have an opportunity to read the fine print.

I suggest reading the fine print. Remember they have your money and your legally binding contract. One is obligated to the terms of a legal contract. Before I start my fifth class in November. I will take a break that I am entitled to. I will make sure that my grades are posted and that I am given credit for them. If I find something that I do not like; for instance, a doubling of the tuition fees after so many credits. I will drop out, but I will take the knowledge that I have gained, and apply it somewhere else. I will start paying back my student loan and move on, or go to a different school locally. If they don't accept my credits so be it. I will find a school that will accept most of them.

I have read many of the complaints about the University Of Phoenix and have found most things written about UOP have some of the same common theme that sounds as if they were written by some of the students that were not going to make it in my classes. College isn't for everyone. The facilitators are part time help that could use the extra money sitting in the comfort of their homes. Most are good at what they do. The counselors and financial aide departments are high pressure salesmen that need serious scrutiny when signing up for any class.

My suggestion is to record your conversation when speaking with them. Make sure you do not give them more money in advance than you are willing to lose. If you do not cancel a class in a timely fashion you will be charged for any part of the class you did not take.

Your electronic signature is as legal as your handwritten signature. Do not put it on any document until you read all the fine print. If you do not like what you read in the fine print, don't sign.

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