Complaint Review: upfront carpet cleaning - san antonio Texas
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- Author Not Confirmed
- upfront carpet cleaning 10527 Perrin Beital (apt # not listed) san antonio, Texas United States of America
- Phone: 210-970-1573
- Web: www.upfrontcarpetcare.com
- Category: Cleaning Services
upfront carpet cleaning A1 Steamers, Steam it, Joseph Pais Pushy salesmen, inexperienced technicians, SCAM ARTISTS!!!! san antonio, Texas
*Consumer Comment: More Scams San Diego Carpet Cleaning Clean Cleaner Fresh and Green Best Deal Steam n Clean Classic Yaniv Cohen 852 reed ave Living Social Groupon Amazon Valupak Israel Scam Fraud Con Artist Unethical
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Greetings, I am a professional carpet cleaner and have been for 12 years. I just started working for a company that runs a big scam on groupon, and other sites.
I have worked for Alpha Omega Carpet Cleaning for a few weeks and am deeply disturbed about their business practices. There is another company involved that goes by three different names. Upfront Carpet Cleaning, A1 Steamers and Steam It.
Here is how it goes. First, the three companies that are owned by one person, Joseph Pais, advertise on groupon that they will clean the carpets in 4 areas and a hall for 40$. The truth is that we are instructed to "upsell" every customer. A 40$ clean isn't actually a carpet clean. All we do is run warm/hot water on their carpet without any soap. The process takes about 10-15 minutes and doesn't not clean the carpet.
It actually soaks the carpet and can make it look worse then before due to resurfacing of deep stains.
When we enter someone's home we quickly walk the carpet with them and tell them right off the bat that they need an emulsifier treatment (pre-spray) and that runs 15-20 per room. Then we offer scotch guard and other services like a pet treatment if needed and it runs 15-30 per room. The technicians are not knowledgable in the proper use of chemicals so they don't eliminate pet odor.
Anyway, we have to up-sell the customer for every single thing including air vent cleaning and tile cleaning.
If a customer refuses to pay our estimate which can cost hundreds more then we haul a*s on the "cleaning" and basically just soak their carpet.
Another problem is that Joseph gets so much work from groupon that he subcontracts the company I work for, alpha omega. The customers are not aware that a different company then UpFront is in their home.
Another problem is that people have to book their appointments a month in advance through email. Many customers have complained to me that the only phone number they have to the company isn't reliable. They person who answers, Joseph I assume, says he can't talk and that they have to email him.
A basic run down on all of this is that people spend 40$ to have carpets cleaned and they only get a rinse and a pushy salesman.
I would also like to add that I am an experienced carpet cleaner. These guys do not know what they are doing. They BS the customers and scam them. They often sell a scotchguard treatment and they only spray deodorizer.
I am not a disgruntle employee looking for payback. Im currently looking for another job and might have found one. I'm exposing this scam because they make carpet cleaners look bad and they are scammers. I am a Christian and my boss, Rick Keating, named his company Alpha Omega but does not engage in ethical business practices.
Another problem is the drug use. I have witnessed 3 different employees using marijuana while driving between job sites and i know the owner, Rick, smokes pot also. One technician was drinking a beer while driving. This is not acceptable.
I would also like to add to this that I believe their reviews on groupon are fake. 77 reviews give them 4-5 stars but they are all written the same. Some of the reviews actually look like advertisments for the company. There is not one negative review on groupon. I've found similar fake reviews throughout the internet but I've also found real reviews that back up what I am telling you.
I've sent a similar email to groupon and I plan on contacting the better business bureau. This scam needs to end. I am willing to sign a sworn affidavit that I am speaking the truth.
This report was posted on Ripoff Report on 09/03/2012 02:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/upfront-carpet-cleaning/san-antonio-texas-78217/upfront-carpet-cleaning-a1-steamers-steam-it-joseph-pais-pushy-salesmen-inexperienced-t-936379. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
More Scams San Diego Carpet Cleaning Clean Cleaner Fresh and Green Best Deal Steam n Clean Classic Yaniv Cohen 852 reed ave Living Social Groupon Amazon Valupak Israel Scam Fraud Con Artist Unethical
AUTHOR: watchout - ()
SUBMITTED: Wednesday, April 10, 2013
1. I endured a very negative cleaning experience from a company misrepresenting themselves as Stanley Steemer. This company has been using a technique to redirect internet traffic. When a customer googles san diego carpet cleaning or similar, a well known carpet cleaning company shows up on the first page. The phone number associated with the well known company listed on the Google map is "somehow" replaced by a phone number owned by, Fresh and Green Carpet Cleaners owned by Sky Services Yaniv Cohen, 852 Reed Ave #1 San Diego Ca 92109. On 3-2-12, I called 888-495-7727 , the company answered "Carpet Cleaning"(no name). I asked the name and they said "where did you see our ad?" I said under "Stanley Steemer" they said yes they were "Stanley Steemer"and made the appointment. After Coming to my home in a truck labeled fresh and green, I questioned the company's name again. I was told they were "Stanley Steemer " and I agreed to have the work done. My receipt was printed with Sky Services and Fresh and Green. I later found out this is a piggyback type scam. I spoke with someone calling himself the owner "Ron" it turns out his name is Yaniv (Yanni Yani) Cohen. This covers part 1 of the scam. Redirecting intent traffic by hijacking Google search phone numbers and replacing them for short periods of time. After being taken advantage of in this way, I decided to investigate this company. Michael J Conway Owner of 852 REED AVE apt 1 SAN DIEGO CA 92109 Knowingly rents to Scam Companies in San Diego Pacific Beach .I found a ring of Israeli Operated companies that love feeding on your tears.
HOT SPOTS SAN DIEGO CHICAGO LOS ANGELES SAN FERNANDO WASHINGTON DC VIRGINIA PHILADELPHIA NEW YORK BALTIMORE SILVER SPRING MARYLAND FLORIDA MIAMI
2. The scams involve "Bait and Switch" Once you make the appointment , you are encouraged to move your furniture. The Carpet Cleaner arrives and promptly informs you that your carpet is so filthy that the normal cleaning won't work. The "cleaner" knows you've moved the furniture and have possibly taken off from work. He knows you are eager to get the carpet cleaned. The 49.00 deal goes up 100% while the guy bluffs , that he's going to leave. Our elderly are especially vulnerable to this scam.
3. It's not Green or Anti Allergy . They use the same carpet solution you buy at Home Depot.
4. Fresh and Green and their fraudulent friends have NO repeat business .So many people have left Bad feedback and Negative reviews, they have no recourse but to hide behind Valupak, Groupon, Amazon Local Deals and Living Social.
5. The truth is, is that this is a well thought out business model, an extortion scheme to be avoided. The main feature is preying on you at your weakest moment. The same scam is done with Locksmiths, they promise 19.00. They know you are locked out and vulnerable suddenly the price becomes 200.00-300.00 or more for 5 minutes work. This tactic takes full advantage of the elderly, women or anyone locked out of their cars and homes in the dark. The scary part is these people are NOT licensed, they can easily come back and open the door when your not home. Air Duct Cleaning: No matter what the condition of you air ducts are, these companies will declare them filthy and the cause of your illnesses. This is a total scam taking advantage of ill people, desperate to feel better.They often go so far as to recommend complete Air and Heating system replacements and or "Chemical Treatments". Orogold ORO Gold: once again, taking advantage of women looking for a magic wrinkle cream, they extract large sums of money from the vulnerable. Moving Companies: When you're moving your worldly goods across town or across the country , you're most vulnerable. With this type of business you will find your estimate will quadruple. Contracting Contractors Home Repair Remodelers Handyman: When you trust someone to tear your house apart and put it back together again you're extremely vulnerable. This type of company will take full advantage and in all cases the price swiftly rises as new "problems" are discovered. These parasites know you can't just get another contractor at the blink of an eye. Towing: Same old scam. Your car has broken down, you're vulnerable. It's probably at night. This is were this type of business flourishes. Water Damage: Water Damage is another popular business with them. It's an emergency and they happily take advantage of you at your worst moments. Bed Bug: Another RepeatThey say you have bed bugs even if you don't and they "treat" and get paid!!!! SEO Search Engine Optimization: They use illegal methods to move traffic to your website . I know of a "google phone number switch " they also piggyback on an existing website or redirect traffic from a legitimate website to their site. I tried reporting this activity to google but they was no way to report it. Lottery Scam, pretending to be a Nigerian Scam: This scam convinces people they've won the lottery and need to pay taxes, guess who collects the taxes?. Subway Scam (Tube shekel scammer) This scam has a guy pretending to be poor , homeless etc. asking unsuspecting people for help. It's just another Israeli scam , it's not an isolated incident it's a con artist business model and it fits perfectly with the homeless problem in many urban areas.
Different Names, Phone Numbers, and Addresses associated with this SAME company companies.
Fresh & Green Carpet Clean and in San Diego, Carpet & Upholstery
Fresh Carpet Care 619-567-3788 http://www.fresh-carpet-care.com
Fresh carpet Cleaning Best Deal Carpet Care 888-299-3223 http://bestdealcarpetcare.com/
Best cleaning Ever Fresh Carpet 1-858-531-0944 http://www.bestcleaningever.com
Steam n Clean Steamnclean.net 858-605-6666 http://www.steamnclean.net/sandiego.html?gclid=CJikq7j8qrYCFaFxQgodKhoAuQ
852 Reed Ave #1
San Diego Ca 92109.
San Diego http://freshandgreencarpetclean.com
888-495-7727 sec (858) 437-9300 fg (866) 460-3184 sec
730 market San Diego 92101
Carpet Cleaning San Diego san diego carpet cleaning 619-881-0373 http://www.sandiegocarpetclean.com
530 W 6th St Los Angeles, CA 90014 (323) 366-9335 sec http://carpetcleaninglosangeles.net
http://carpetcleaninglosangeles.net 323-366-9335 Carpet Cleaning San Diego
http://www.san-diego-carpet-cleaning.com 619-567-5191
san diego carpet cleaning pro http://www.sandiegocarpetcleaningpro.com
san diego carpet cleaning pro 325 washington st http://www.sandiegocarpetcleaningpro.com (619)-786-3616
http://www.bestdealcarpetcleaningdc.com Best Deal Carpet Cleaning
2000 K St NW Washington, DC 20006
1121 University Blvd W Suite: 913. Silver Spring, MD 20902 (202) 350-0105
2004 11th Street NW Suite 240, Washington, DC 20001, DC 20001
http://www.dccarpetscleaning.com washingtondccarpetcleaner@gmail.com
DC (202) 350-0105 vm
VA (703) 544-9303
MD (240) 600-0176
Hillcrest Carpet Cleaning
Hillcrest Carpet Cleaners
Poway Carpet Cleaning
Little Italy Carpet Cleaning
La Jolla Carpet Cleaners
Los Angeles Washington DC San Diego
UNETHICAL LOCKSMITHS
123
24/7
RUN LOCAL
T&D LOCKSMITHS
acme
superb solutions- Now known as Dependable lock
this company is in the bronx new york.
some of their aliasis
sos locksmith
speedway locksmith
priceline locksmith
always available locksmith
chicago-locksmith.com
houston-locksmith.com
miami-locksmith.com
( the citys go on and on with websites that use the citys name then a dash and then locksmith.com)
usatotalsecurity.com
they use hundreds of other names such as:
locksmith 24 hour inc.
24 hour locksmith
emergency locksmith
USA Locksmith- aka prestige business solutions
teanick - New Jersey
many of their names look like this.
#0#0#0 emergency locksmith
01 01 01 24 hour locksmith
# 1 3 1 000 locksmith
A locksmith
papa locksmith
24x7 locksmith and others
Golden locksmith solutions
http://thelocksmithpolice.com/exhibits/Numbered%20Exhibits/EXHIBIT%20029%20-%20COMPLETE_DOC.pdf
UNETHICAL AIRDUCT SCAM
http://townandcountry-manchester.patch.com/articles/bbb-warns-against-u-s-air-ducts-pricing-scam
http://openchannel.nbcnews.com/_news/2011/01/30/5956602-dateline-looks-inside-national-network-of-air-duct-cleaning-scams?lite
http://www.dispatch.com/content/stories/home_and_garden/2011/08/07/dust-up-over-ducts.html
UNETHICAL MOVING COMPANIES
http://forward.com/articles/9433/feds-seek-israeli-suspects-in-operation-stow-bi/
http://www.ripoffreport.com/moving-companies/national-moving-netw/national-moving-network-isra-jj65e.htm
http://www.movingscam.com/forum/viewtopic.php?p=4430
UNETHICAL CONTRACTOR CONSTRUCTION REMODELING HOME REPAIR
OROGOLD ORO GOLD GOOGLE IT!! BAD NEWS
ISRAELI ART STUDENT SCAM GOOGLE IT
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