Complaint Review: Ups Store #1914 - Macon Georgia
- Ups Store #1914 5962 ZEBULON RD Macon, Georgia U.S.A.
- Phone: 478-471-9006
- Web:
- Category: Shipping & Handling
Ups Store #1914 owner of ups store refuses to stand behind his business of sending packages Macon Georgia
*Consumer Suggestion: ups store is right
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try to do this in order:
1. 10/19 2 packages sent from macon, GA ups store to san antonio TX tracking 925558806758 with insurance 400.00.
2. came home fri. 10/24 with note on door saying 2nd attempt at delivering packages. never recieved note of first attempt. called # and csr informed that store is closed on weekends and i would have to wait until monday for packages to be redilvered.
3. 10/27 wait all day at apt so i do not miss ups truck. 5 pm call tracking states packages in route. ok 7pm i call and csr informs they had to send packages back to store due to damage. they were not damaged on fri when it was supposed 2nd attempt. they said i could pick them up at the store in san antonio if i wanted. ok. called back 2 min later to get address of store. csr informed they are on the way back to macon ga not in san antonio anymore. what??? already upset stayed in apt all day waiting but packages were never going to be delivered due to damage. all stores closed after 7 cannot find were package really is and cannot pick them up have to wait until tomorrow when they open.
4. 10/28 first csr informs packages in route to me in san antonio. that can't be right. supervisor says no it looks as if the packages were refused by me and are being sent back. no i never talked to ups deliverer. supervisor well it looks as if the packages were damaged in transit and will be shipped to original store were they came from. what? i give up. if in san antonio i will come and get them. no sir they are in macon. ok tell macon to send them back due to your fault and i never refused packages. that is up to the shipping store. call shipping store.. shipping store informs according to tracking they are still in san antonio we do not have the packages. 2 packages were both damaged give me the one that isn't damaged. ups, we have to send both back. what?.
5. pakcages are completely lost no-one knows where they are. 1 shows up in macon then 2 days later the next package shows up. owner refused to resend packages or offer any money back for thier mistake. nothing was wrong with packages when they arrived back at original store. had to pay usps to ship and got here in 2 days at half the price. never never pay ups outrageous prices to ship anything. owner of store informed this is private business he has nothing to do with ups company. why does the front of your store say ups store. christmas is coming busiest time of year for shipping hope this person does not lose all your christmas packages and makes your experience with ups a nightmare.
Jason
san antonio, Texas
U.S.A.
This report was posted on Ripoff Report on 11/09/2008 02:51 PM and is a permanent record located here: https://www.ripoffreport.com/reports/ups-store-1914/macon-georgia-31210/ups-store-1914-owner-of-ups-store-refuses-to-stand-behind-his-business-of-sending-package-1029831. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Suggestion
ups store is right
AUTHOR: Informvoice - (U.S.A.)
SUBMITTED: Thursday, December 11, 2008
The owner is right he doesn't have anything to do with ups or how they deliver your package. All ups stores are independently owned and pay a percentage to ups to use their name and rates (that are not or shouldn't be marked up) to increase clientele. He should have refunded your money which ups should have paid him since your packages were missorted and thus not delivered on time.
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