Complaint Review: Urbanchicdirect - Toronto Ontario
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- Author Not Confirmed
- Urbanchicdirect 2336 Bloor Street West Toronto, Ontario United States of America
- Phone: 8777882671
- Web: www.urbanchicdirect.com
- Category: Credit Card Fraud
Urbanchicdirect Tim Duce COMPANY IS STEALING PEOPLE MONEY!! ONCE YOU PAID YOU WILL NEVER HEAR FROM THEM AGAIN! Toronto, Ontario
*General Comment: Use some common sense and don't get ripped off!
*REBUTTAL Owner of company: Rebuttal
Show customers why they should trust your business over your competitors...
CHARGED MY CREDIT CARD FOR FURNITURE. NEVER SENT ME THE ITEMS I ORDERED IGNORED ALL MY CALL THAN CLOSED THE BUSINESS AND WEBSITE.
This report was posted on Ripoff Report on 11/20/2009 04:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/urbanchicdirect/toronto-ontario-onm6s1t0/urbanchicdirect-tim-duce-company-is-stealing-people-money-once-you-paid-you-will-never-h-526547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 General Comment
Use some common sense and don't get ripped off!
AUTHOR: stan - (Canada)
SUBMITTED: Monday, December 07, 2009
So I took a quick look at urbanchicdirect.com and pasted 2336 Bloor St W
Toronto, ON, Canada into Google street view. I can't believe you actually sent money to this guy with PayPal! Don't you have any common sense? The website is a sh*tty template with endless spelling and grammatical errors and a bunch of tacky clip-art for cheaply made furniture. It's obviously going to be drop-shipped from China (if it arrives at all) and it's grossly overpriced considering where it's made, the quality of it's construction, and the fact that there is no actual contact information, storefront, or any physical 'warehouse' that the site mentions.
Was last week the first time you ever checked out the internet? Has that AOL CD from 1995 really been lying around your house all this time? Don't you know what internet fraud is? Did it not occur to you that ordering from... oh I don't know... www.ikea.ca www.walmart.ca or www1.thebrick.com might be a safer idea than some half-as*sed website from a 'company' that doesn't really exist?
Stan
#1 REBUTTAL Owner of company
Rebuttal
AUTHOR: urbanchicdirect.com - (United States of America)
SUBMITTED: Monday, December 07, 2009
The individual with the complaint has not identified themselves however it is obviously a disgruntled former customer. Our website is not closed and our phone lines are still open. We stand by our products and closely follow our terms and conditions with regards to complaints and refunds procedures. We have supplied HGTV & been featured on many of their home refurbishment shows and we are in the process of registering with the Better Business Bureau who contacted us as they have recieved so much positive feedback about our organisation. we have many satisfied customers. To accuse us of fraudulent activity is defamatory. Thank you
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