Complaint Review: U.S. Gold Firm - Portland Texas
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- Author Not Confirmed
- U.S. Gold Firm 616 Elm St. Portland, Texas United States of America
- Phone: 3616439504
- Web: www.usgoldfirm.com
- Category: Jewelers
U.S. Gold Firm These people priced the coins higher than market and when it came time to sell, they refused to return phone calls or queries. Portland, Texas
*REBUTTAL Owner of company: Apologies
Show customers why they should trust your business over your competitors...
The U.S. Gold Firm from Portland, Texas sells gold and silver coins using cold calls. They overprice the coins and when it comes time to sell, they do not respond to requests, phone calls, or emails. They are not to be trusted and one who is contemplating dealing with them should look elsewhere.
This report was posted on Ripoff Report on 11/08/2012 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-gold-firm/portland-texas-78374/us-gold-firm-these-people-priced-the-coins-higher-than-market-and-when-it-came-time-to-966443. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 REBUTTAL Owner of company
Apologies
AUTHOR: US Gold Firm - (United States of America)
SUBMITTED: Monday, February 25, 2013
My name is Troy Snody, I am the founder and co-owner of US Gold Firm. I began this business to give our clients peace of mind in these trying and unstable financial times. I deeply apologize for any miscommunication on our part with regards to cost of coins, as well as sell back pricing. After 10 years of successful relationships with our customers, we have maintained an A+ rating with the Better Business Bureau & have a strong bond with our numerous amount of loyal patrons. I would like to further extend the opportunity to personally resolve this issue, so please feel free to contact our offices to discuss this in better detail with me.
Sincerely,
Troy Snody
US Gold Firm
361-643-8038
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