Complaint Review: U.S. Office and Industrial Supply - Van Nuys CA
- U.S. Office and Industrial Supply 7405 Woodley Ave Van Nuys, CA USA
- Phone: (818) 705-3131
- Web:
- Category: Telemarketing Companies
U.S. Office and Industrial Supply Lies, Lies and Rip offs Holt Florida
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This company contacted us on in March 2016 to try to sell us packing tape. The sales person said it would only be $1.01 per roll with no taxes, shipping or other fees. I did not want to purchase, but the lady agreed to do a simple one time trial shipment of only 6 items for us to try.
I repeated to the sales lady.. "So, you are saying I can purchase a total of only 6 rolls, in the amount of $6.06 TOTAL with no other shipping, taxes or any other kinds of fees?' She said "Yes, that is right," I then stated Ok.. I will accept a one time only shipment of 6 rolls of tape for the total amount of $6.06 with NO OTHER, fees of any kind, nor any kind of reoccurring shipments, no other agreements or any monies due except the $6.06 or else this woule be considered a breach of agreement of this order. She said "Yes, that is correct." I agreed to the shipment.
When I received the package a couple of days later they had sent **18**. I contacted the company and Laurie the supervisor said I could ship it back. I told her to send a call tag for it. Laurie also said there was a minimum shipment of 18. I told her that I ONLY agreed to 6. She was not the least apologic about the situation, but did send a call tag,
The next day after receiving the call tag and shipping the items back we received an invoice for $126.56, which included handling fees. They lied and tried to rip us off. Do NOT do business with them
This report was posted on Ripoff Report on 03/30/2016 07:22 AM and is a permanent record located here: https://www.ripoffreport.com/reports/us-office-and-industrial-supply/van-nuys-ca-91406/us-office-and-industrial-supplylies-lies-and-rip-offs-holt-florida-1296748. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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