Complaint Review: USABD - The Billing Resource - Santa Rosa California
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- Author Confirmed
- USABD - The Billing Resource Santa Rosa, California U.S.A.
- Phone: 888-296-8079
- Web:
- Category: Internet Service Providers
USABDUSABD - The Billing Resource USABD billed $49.95mo for Internet Service unrequested thru SBC Santa Rosa California
*Consumer Suggestion: Bypass Customer Service, Go Straight To Corporate!
*Author of original report: Collections List Now
Show customers why they should trust your business over your competitors...
Received billing for Internet Services through SBC which were NOT requested. $49.95/mo, (double for first month), total $99.90 + Tax.
I had the same problem with SBC one year ago, a company called ESBI was billing me $49.95 for Internet Services. It took almost 6 months to clear it up. I paid my regular monthly bill but not the internet charges. Got a notice from SBC that they were going to disconnect my service due to unpaid invoices. It is amazaing how a few days after I wrote to the FCC that I got my account cleared up.
Ruth
Santa Rosa, California
U.S.A.
This report was posted on Ripoff Report on 01/26/2006 07:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/usabd-the-billing-resource/santa-rosa-california/usabdusabd-the-billing-resource-usabd-billed-4995mo-for-internet-service-unrequested-t-173461. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Consumer Suggestion
Bypass Customer Service, Go Straight To Corporate!
AUTHOR: S.n. - (U.S.A.)
SUBMITTED: Tuesday, February 28, 2006
Call your SBC Customer Service number and tell them you want the number to Corporate. If they ask you why, you can tell them it is because your billing is NOT correct and has not been corrected after numerous attempts to do so. Then contact Corporate (I've had to contact twice on different billing issues...they got the matter resolved without a big hassle). Good luck.
#1 Author of original report
Collections List Now
AUTHOR: R - (U.S.A.)
SUBMITTED: Monday, February 27, 2006
I have a cancellation # issued 1/26/06. The new bill from SBC still shows a balance due of $110.60 plus $1.64 late charges, and NOW, my account is in the collections department for non payment. Re-contacted USABD, they tell me that they issued a credit on 1/26/06 and it will 60 - 90 days before it will be cleared on my bill.
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