Complaint Review: Verde Energy USA Massachusetts - Nationwide
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- Author Confirmed
- Verde Energy USA Massachusetts Nationwide USA
- Phone: 800-388-3862
- Web: verdeenergyusa.com
- Category: BBB Better Business Bureau
Verde Energy USA Massachusetts Claimed to save on electric bills Massachusetts Nationwide
*UPDATE Employee: Please provide more information
Show customers why they should trust your business over your competitors...
As we were trying to lower our electric bills, under Narional Grid in MA, we read about Verde Energy online claiming it was much lower than any oyher electric co. so we decided to switch. Well to our surprise, bills were doubled. Called Verde Energy since on our bill from National Grid it showed 2 portions to pay, one from National Grid and the other portion said Other Supplier. Verde said because National Grid does delivery service snd that Verde supplies electric. So now we pay 2 electric bills. I cancelled Verde and it will take 30 days. We want our money back; its a scam. Pls assist. Thank you
This report was posted on Ripoff Report on 09/10/2016 08:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/verde-energy-usa-massachusetts/nationwide/verde-energy-usa-massachusetts-claimed-to-save-on-electric-bills-massachusetts-nationwide-1327387. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Please provide more information
AUTHOR: S Oulton - (USA)
SUBMITTED: Sunday, September 11, 2016
I am responding from Verde Energy USA. Unfortuately the report made does not give enough information to thoroughly review the account. Please provide the full name on the account, the telephone number associated with the account and/or the National Grid account number (not visible on the attachment).
We are committed to customer service and will look into this report.
Thank you,
Stephanie Oulton
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