Report: #704302

Complaint Review: Vesta Boost Mobile - portland Oregon

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Ripoff Report is Xcentric Ventures

Submitted: Tue, March 08, 2011
Updated: Thu, March 31, 2011
Reported By: TristonV — Sugar Land Texas United States of America

Author Not Confirmed

Why?

Vesta Boost Mobile 11950 SW GARDEN PLACE, portland, Oregon United States of America

Phone: (503) 790-2500 ?
Web: http://www.trustvesta.com/
Category: Cellular Phone Companies

Vesta Boost Mobile Fraudulnt charge on my IBC Bank Debit Card for $55.13 portland, Oregon

*REBUTTAL Individual responds: Vesta e Customer Support

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Someone got ahold of my IBC bank debit card and charged $55.13 to Vesta Boost Mobile.

The worst part is that when I call Vesta Boost they have a recording that actually says, if you have experienced a fraudulent charge please press 1! So they know this is happening, even worse they never answer and it dumps you into a message que that says they will call you back, they don't!

This report was posted on Ripoff Report on 03/08/2011 05:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/vesta-boost-mobile/portland-oregon-97223/vesta-boost-mobile-fraudulnt-charge-on-my-ibc-bank-debit-card-for-5513-portland-oregon-704302. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

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1Employee/Owner

#1 REBUTTAL Individual responds

Vesta e Customer Support

AUTHOR: Vesta ecustomer support - (USA)

SUBMITTED: Thursday, March 31, 2011

POSTED: Thursday, March 31, 2011

Vesta processes millions of prepaid recharge payments each month on behalf of telecom companies and their customers. We continually monitor orders for unauthorized or fraudulent use of payment devices, and actively work with customers to resolve any issues or disputes promptly and fairly. This is evidenced by our "A" rating by the Better Business Bureau.

If you have questions regarding a charge from Vesta on your credit card bill or bank statement, email ecustomersupport@trustvesta.com or call toll free 888-440-9956. A representative will be glad to assist you.

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