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Report: #960474

Complaint Review: Vesta Cingular - Internet

  • Submitted:
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  • Reported By: Jim — Frisco Texas USA
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  • Vesta Cingular Internet United States of America

Vesta Cingular Vesta AT&T Unauthorized Charge, Internet

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From my research, this company processes GoPhone payments. I haven't used a GoPhone in over a year when a charge showed up on my AMEX card. When I tried to call them, a cheerful sounding girl named Carla said she would transfer me to someone who could handle my refund. Fast forward 20 minutes later and I'm still on hold listening to obnoxious music.

Being a Platinum AMEX cardholder, I just hung up and did what I should have done in the first place....call AMEX and have them remove the charge.

This is pretty common for these companies. They just put you on hold forever hoping you just give up. They picked the wrong guy. Saty away from this company if possible.

This report was posted on Ripoff Report on 10/26/2012 10:51 AM and is a permanent record located here: https://www.ripoffreport.com/reports/vesta-cingular/internet/vesta-cingular-vesta-att-unauthorized-charge-internet-960474. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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